Qualification Outline

Date retreived
22/07/2026 5:12 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate II in Supply Chain Operations

Certificate II in Supply Chain Operations

Qualification
National Code:
TLI20420
State Code:
BGM5
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0899 - Other Management And Commerce
Original TGA Release Date
29/01/2021
Approved Date
01/04/2021
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
309
Duration
1 Semester
Current Release Number
1.00
Current Release Date
29/01/2021
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 29/01/2021 Current Approved
Description

This is a general qualification for supply chain operations.
This is a qualification for a person engaged in supply chain operations support who undertakes a range of tasks involving known routines and procedures, with limited individual responsibility.
Successful achievement of the licensing units within the qualification must align with applicable licensing and regulatory requirements.
Job roles
Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:
depot yard person
despatch clerk
inventory clerk
loader
pick packer
reach truck/forklift driver
receiving clerk
store person
transport clerk
warehouse operator
yard person
No licensing legislative or certification requirements apply to this qualification at the time of publication.

Schedule
Packaging Rules
A total of fourteen (14) units of competency comprising:
- Five (5) core units listed below, plus
- Nine (9) general elective units from the general elective units listed below.
- Up to three (3) of the general elective units may be selected from any relevant nationally endorsed Training Package. The general elective units must contribute to the vocational outcomes of the qualification.

Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with.
1. Core Units

Five (5) core units must be completed.

State Code National Code Title Hours Type
AVI80 TLIL1001 Complete workplace orientation/induction procedures 25 Unit of competency
OBR24 TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) 20 Unit of competency
AVJ48 TLIF1001 Follow work health and safety procedures 20 Unit of competency
OCY70 TLIX0023 Identify the roles and functions of the supply chain industry 20 Unit of competency
AVJ69 TLIE1003 Participate in basic workplace communication 40 Unit of competency
2. General Elective Units

At least nine (9) units must be chosen from the general elective units listed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AVJ45 TLIF2006 Apply accident-emergency procedures 20 Unit of competency
AVJ44 TLIF2010 Apply fatigue management strategies 30 Unit of competency
OCY89 TLIJ0001 Apply grain protection measures 20 Unit of competency
AVI87 TLIJ2001 Apply quality procedures 40 Unit of competency
AWM24 TLIF2012 Apply safe procedures when handling/transporting dangerous goods or explosives 30 Unit of competency
AWN57 TLIA2044 Carry out delivery operations 20 Unit of competency
AVK81 TLIB2001 Check and assess operational capabilities of equipment 40 Unit of competency
AWN27 TLIB2009 Check conveyor operational status 20 Unit of competency
OCY81 TLIW0002 Clean and inspect pooled equipment 20 Unit of competency
OBR22 TLIA0003 Complete and check import/export documentation 40 Unit of competency
AVI79 TLIL2008 Complete routine administrative tasks 10 Unit of competency
AVI19 TLIP2024 Conduct financial transactions 20 Unit of competency
AVJ47 TLIF1002 Conduct housekeeping activities 20 Unit of competency
AWM68 TLID2022 Conduct weighbridge operations 20 Unit of competency
AVJ64 TLIE2029 Conduct workplace information briefings 15 Unit of competency
OBR34 TLIA0005 Connect and disconnect reefer units 40 Unit of competency
AWN56 TLIA2043 Consolidate mail 20 Unit of competency
OCD34 BSBOPS203 Deliver a service to customers 40 Unit of competency
AWN59 TLIA2042 Despatch mail 20 Unit of competency
OCZ01 TLIA0019 Despatch stock 20 Unit of competency
OBR20 TLIO0003 Follow security procedures when working with goods and cargo 40 Unit of competency
OCY93 TLIF0019 Follow vehicle protocols for loading and unloading 20 Unit of competency
AWM76 TLID2003 Handle dangerous goods/hazardous substances 20 Unit of competency
OBR15 TLIA0010 Identify goods and store to specifications 40 Unit of competency
OCY95 TLIJ0002 Implement grain monitoring measures 20 Unit of competency
AWM10 TLIH2001 Interpret road maps and navigate pre-determined routes 20 Unit of competency
OAE42 TLILIC0003 Licence to operate a forklift truck 40 Unit of competency
OAE34 TLILIC0004 Licence to operate an order picking forklift truck 30 Unit of competency
AWM71 TLID2016 Load and unload explosives/dangerous goods 30 Unit of competency
AWM75 TLID2004 Load and unload goods/cargo 30 Unit of competency
BBH42 FBPOPR2009 Load and unload tankers 20 Unit of competency
OCY90 TLIB0012 Maintain and use hand tools 20 Unit of competency
AVI17 TLIP2032 Maintain petty cash account 10 Unit of competency
AWN60 TLIA2041 Manually sort mail and parcels 20 Unit of competency
AVI78 TLIL2031 Monitor and process attendance records 20 Unit of competency
AVH58 TLIU1009 Monitor plant and equipment in an environmentally sustainable manner 20 Unit of competency
OBR14 TLID0006 Move materials mechanically using automated equipment 40 Unit of competency
BBG23 FBPOPR2006 Operate a bulk dry goods transfer process 30 Unit of competency
BBH59 FBPOPR2008 Operate a bulk liquid transfer process 30 Unit of competency
AVJ74 TLID2010 Operate a forklift 40 Unit of competency
AWN06 TLIC1051 Operate commercial vehicle 30 Unit of competency
AVJ43 TLIF2018 Operate firefighting equipment 20 Unit of competency
OBR31 TLIB0005 Operate pooled equipment 25 Unit of competency
AWM67 TLID2045 Operate specialised light load shifting equipment 40 Unit of competency
OBR19 TLID0007 Operate specialised load shifting equipment 40 Unit of competency
OCZ00 TLIA0020 Package goods 20 Unit of competency
AVH55 TLIU2012 Participate in environmentally sustainable work practices 20 Unit of competency
OCY84 TLIA0021 Participate in stocktakes 35 Unit of competency
OCY75 TLIK0003 Perform electronic data interchange to transmit documentation 10 Unit of competency
OCY99 TLIA0022 Pick and process orders 20 Unit of competency
AVI18 TLIP2029 Prepare and process financial documents 30 Unit of competency
AWM65 TLID2047 Prepare cargo for transfer with slings 30 Unit of competency
OCY88 TLIE0006 Present routine workplace information 40 Unit of competency
OCZ03 TLIH0003 Prioritise courier delivery operations 30 Unit of competency
OCE30 BSBINS201 Process and maintain workplace information 20 Unit of competency
OCF15 BSBOPS305 Process customer complaints 40 Unit of competency
AWN58 TLIA2045 Process international parcels and letters 20 Unit of competency
AWN55 TLIA2046 Process parcels and letters 20 Unit of competency
OAA36 TLIE0002 Process workplace documentation 20 Unit of competency
OCY87 TLIA0023 Receive goods 20 Unit of competency
OCY98 TLIA0024 Replenish stock 20 Unit of competency
AVL09 TLIA1001 Secure cargo 20 Unit of competency
OCY96 TLIP0001 Sell products and services 24 Unit of competency
AVJ76 TLID1001 Shift materials safely using manual handling methods 20 Unit of competency
AWN54 TLIA2047 Stream mail 20 Unit of competency
OCY83 TLIB0011 Undertake general site maintenance 40 Unit of competency
OAA31 TLIB0003 Use and maintain minor mechanical equipment 20 Unit of competency
OBR21 TLID0011 Use bulk transfer equipment (dry) 40 Unit of competency
OCE05 BSBTEC201 Use business software applications 55 Unit of competency
AVJ66 TLIE2007 Use communications systems 20 Unit of competency
AVI82 TLIK2010 Use infotechnology devices in the workplace 40 Unit of competency
AVL04 TLIA2014 Use product knowledge to complete work operations 20 Unit of competency
AVJ02 TLIG1001 Work effectively with others 40 Unit of competency
AVI99 TLIG2007 Work in a socially diverse environment 20 Unit of competency
Replaces
State Code National Code Title Type
BFD6 TLI20119 Certificate II in Logistics Qualification
BFD8 TLI20419 Certificate II in Warehousing Operations Qualification
Replaced By
State Code National Code Title Type
BHG5 TLI20421 Certificate II in Supply Chain Operations Qualification
No information
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
(TR07360) LOGISTICS OPERATIONS (LEVEL 2) Traineeship

(TR10570) WAREHOUSING OPERATIONS (LEVEL 2) Traineeship