Unit of competency Outline
Date retreived
22/07/2026 11:37 PM AWST
22/07/2026 11:37 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Process international parcels and letters
Process international parcels and letters
Unit of competency
National Code
TLIA2045A
TLIA2045A
State Code
D4897
D4897
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
04/11/2014
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
04/11/2014
Nominal Hours
20
Description
This unit involves the skills and knowledge required to prepare and process international parcels and letters for both air and surface movement in accordance with workplace requirements. The process includes all actions after receipt of parcels from the dock to delivery to the consolidation/despatch area. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Notes
Elements and Performance Criteria
1Prepare to process international parcels and mail
- 1.1 Individual and work team priorities and responsibilities are identified and confirmed
- 1.2 All OH&S and environment protection procedures and requirements for the workplace are identified, accessed and applied
- 1.3 The availability of parcels and mail for processing is identified and confirmed
- 1.4 Parcels and mail received from streaming are segregated into airmail, economy air and surface categories
- 1.5 Mail and parcels are weighed prior to processing
2Process air mail parcels and letters
- 2.1 Internal operating procedures and standards are applied to the sorting of parcels and mail
- 2.2 Parcels are handled safely to minimise risk of injury to people and damage to parcels and mail
- 2.3 Airmail parcels are quarantined for the stipulated period
- 2.4 Parcels and mail are sorted accurately and correctly by nation, in compliance with established priorities
- 2.5 Parcels and mail are documented and placed in appropriate containers
- 2.6 Completed bags are weighed and labels are generated and scanned
- 2.7 Containers of parcels are moved to the consolidation/despatch area
- 2.8 Excess equipment is removed and work area is prepared for next activity/shift
- 2.9 International parcels and mail processes and surveys are conducted as required
- 2.10 Mail and parcels incorrectly classified and non-conforming items are identified, separated and re-sorted
3Process economy air surface parcels
- 3.1 Internal operating procedures and standards are applied to the sorting of parcels and mail
- 3.2 Economy air and surface parcels and mail are held in temporary storage for the service standard time
- 3.3 Parcels and mail are scanned and sorted accurately and correctly by nation in compliance with established practices
- 3.4 Parcels and mail are documented and placed in containers
- 3.5 Containers of parcels and mail are moved to the consolidation/despatch area using correct shifting equipment and labels
- 3.6 Excess equipment is removed and work area is prepared for next activity/shift
- 3.7 Information required to complete record of mail and parcels is provided and recorded
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work may be conducted:
in a range of work environments
by day or night
Workplaces may comprise:
large, medium or small worksites
Facilities may be:
within an airport environment
Customers may be:
external (including international) or internal
Hazards may include:
vehicular traffic and pedestrians
dust and vapours
hazardous or dangerous materials
humidity, air temperature
lighting conditions
machinery/equipment moving parts
noise
insects
Weighing devices may be:
mechanical
automated
weighbridge
Work priorities may be communicated through:
briefings
noticeboards
announcements
Equipment may include:
aircraft load containers (e.g. igloos, bags, cans)
strapping machine
sorting frames/shelves
bins
unit load device (ULD)
wheeled unit load device (WULD)
hoists
tubs
stillages
flat trolleys
bag racks
mechanical handling equipment
mechanical moving equipment
ergonomic chairs
computer equipment
king fishers
plastic and cardboard mail trays
Personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
protective clothing
high visibility clothing
Communication in the work area may include:
phone
fax
email
electronic data transfer (EDI)
RF systems
radio
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
workplace policies, operating procedures and practices
Management Operating System (MOS)
Management Information System (MIS)
manifests, consignment notes, bar codes, mail and container identification
mail identification numbers, codes and labels
machine/equipment operations manuals
air and surface movement schedules
international aviation codes (IATA)
quality assurance procedures
induction documentation
competency standards and training materials
job specifications and procedures
award, enterprise bargaining agreement or other industrial arrangements
manufacturers specifications
codes of practice, including national standards for manual handling and the industry safety code
supplier and or/client instructions
HAZCHEM chart/material safety data sheets
safety observation feedback program
emergency procedures
Applicable regulations and legislation may include:
relevant codes and regulations pertaining to mail operations
Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances
relevant state/territory OH&S and environmental protection legislation
workplace relations regulations
workers compensation regulations
equal opportunity, equal employment opportunity and affirmative action legislation
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work may be conducted:
in a range of work environments
by day or night
Workplaces may comprise:
large, medium or small worksites
Facilities may be:
within an airport environment
Customers may be:
external (including international) or internal
Hazards may include:
vehicular traffic and pedestrians
dust and vapours
hazardous or dangerous materials
humidity, air temperature
lighting conditions
machinery/equipment moving parts
noise
insects
Weighing devices may be:
mechanical
automated
weighbridge
Work priorities may be communicated through:
briefings
noticeboards
announcements
Equipment may include:
aircraft load containers (e.g. igloos, bags, cans)
strapping machine
sorting frames/shelves
bins
unit load device (ULD)
wheeled unit load device (WULD)
hoists
tubs
stillages
flat trolleys
bag racks
mechanical handling equipment
mechanical moving equipment
ergonomic chairs
computer equipment
king fishers
plastic and cardboard mail trays
Personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
protective clothing
high visibility clothing
Communication in the work area may include:
phone
fax
electronic data transfer (EDI)
RF systems
radio
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
workplace policies, operating procedures and practices
Management Operating System (MOS)
Management Information System (MIS)
manifests, consignment notes, bar codes, mail and container identification
mail identification numbers, codes and labels
machine/equipment operations manuals
air and surface movement schedules
international aviation codes (IATA)
quality assurance procedures
induction documentation
competency standards and training materials
job specifications and procedures
award, enterprise bargaining agreement or other industrial arrangements
manufacturers specifications
codes of practice, including national standards for manual handling and the industry safety code
supplier and or/client instructions
HAZCHEM chart/material safety data sheets
safety observation feedback program
emergency procedures
Applicable regulations and legislation may include:
relevant codes and regulations pertaining to mail operations
Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances
relevant state/territory OH&S and environmental protection legislation
workplace relations regulations
workers compensation regulations
equal opportunity, equal employment opportunity and affirmative action legislation
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWN58 | TLIA2045 | Process international parcels and letters | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W913 | TLI21210 | Certificate II in Driving Operations | Qualification |
| W918 | TLI21710 | Certificate II in Road Transport Yard Operations (Freight Handler) | Qualification |
| W917 | TLI21610 | Certificate II in Warehousing Operations | Qualification |