Unit of competency Outline

Date retreived
22/07/2026 12:14 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Transport passengers with disabilities

Transport passengers with disabilities

Unit of competency
National Code
TLIC3011A
State Code
D5029
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2011
State Implementation and Classification
Approved Date
30/10/2014
Field of Education
030515 - Automotive Vehicle Operations
Original Release Date
30/10/2014
Nominal Hours
40
Description
This unit involves the skills and knowledge required to operate vehicles used for the transport of people with disabilities including pre-operational checks of the vehicle and its ancillary equipment; assistance to passengers in the use of restraints and ancillary equipment; provision of appropriate support to passengers during their journey; and manoeuvring the vehicle with due consideration of passengers' disabilities and the requirements of relevant government regulations. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Notes
Elements and Performance Criteria
1Carry out pre-operational checks on vehicles
  • 1.1 The pre-operational checks for the vehicle and its associated ancillary equipment are carried out in accordance with manufacturers requirements, government regulations and workplace policies and procedures
  • 1.2 All faults and defects identified during checks are repaired or reported in accordance with workplace procedures
2Drive a vehicle used by passengers with disabilities
  • 2.1 Passengers are assisted in a courteous manner, sensitive to the disability
  • 2.2 Passengers are assisted to use restraints, and the ancillary equipment which accompanies them, where appropriate
  • 2.3 Ongoing support is provided to the passenger to maximise their travelling comfort
  • 2.4 Ancillary equipment is stowed safely in vehicle following relevant regulations, where appropriate
  • 2.5 The vehicle is manoeuvred in accordance with the regulations for the class of vehicle involved
  • 2.6 The vehicle is manoeuvred with due consideration to any required precautions related to the disability of the passengers or relevant government regulations pertaining to the special load
  • 2.7 Signs or indicators are fixed to the vehicle if required
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Type of vehicle includes:
cars and vehicles designed to transport passengers with disabilities
Transporting of passengers may be carried out in typical road transport situations, including:
operations conducted at day or night
typical weather conditions
on the open road
on a private road
while at a depot, base or warehouse
while at a client's workplace or worksite
Vehicle handling procedures may include:
starting a vehicle
steering and manoeuvring a vehicle
accelerating and braking
positioning and stopping a vehicle
reversing a vehicle
operating the controls, instruments and indicators of the vehicle and ancillary equipment
using defensive driving techniques
managing engine performance
Driving hazards may include (examples only):
wet and iced roads
oil on road
animals and objects on road
fire in vehicle
leaking fuel
faulty brakes
parked vehicles on the road
faulty steering mechanism on vehicle
pedestrians crossing the road
flooded sections of road
windy sections of road
foggy conditions
Pre-operational checks may include:
visual check of vehicle and ancillary equipment
checking and topping up of fluid levels
checks of tyre pressures
checks of operation of vehicle lights and indicators
checks of brakes
Minor routine repairs may include:
replacement of blown globes in vehicle lights
replacement of broken fan belt
replacement of blown fuse
replacement of door mirrors
repairs to rear tail-light lens
changing of tyres
repair of tyre punctures
replacement of broken coolant hose
Factors that can cause traffic delays and diversions may include (examples only):
traffic accidents
flooded sections of road
road damage
bridge/tunnel damage
road works
building construction
emergency situations such as bushfires, building fires, etc
road closures for special events such as marches, parades, sporting events, etc
holiday traffic
road closures for utility works such as electricity, water, sewerage, telecommunications, gas, etc.
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Documentation/records may include:
state/territory driving licence requirements
state/territory road rules
workplace instructions and procedures for the transport of passengers with disabilities
manufacturers instructions, specifications and recommended operating procedures for both vehicle and ancillary equipment, including pre-operational checks
emergency procedures
vehicle log book or record book (where required)
Applicable procedures and codes may include:
relevant state/territory roads and traffic authority driving regulations and licence requirements pertaining to the class of vehicle
relevant state/territory road rules
relevant state/territory OH&S legislation
relevant anti-discrimination legislation
relevant state/territory environmental protection legislation
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Replaced By
State Code National Code Title Type
AVK04 TLIC3011 Transport passengers with disabilities Unit of competency