Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Processing of workplace documentation will be that involved in routine work functions and may occur by day or night and in a variety of work contexts, including:
in confined spaces, exposed conditions and controlled or open environments
in a workplace, warehouse or depot
in a vehicle on the road
at a client's workplace
Types of documentation may include:
workplace and on-road transport memos
letters
diaries
logs
checklists
maintenance schedules
workplace forms and standard documents
Documentation and reporting systems will be:
as defined within workplace procedures
Documentation may be received from or sent to:
managers
supervisors/team leaders
other workplace personnel
clients
contractors
union representatives
official representatives
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Documentation may include:
hard copy
computer-based documents and forms
faxes
email
Information/documentation may include:
workplace procedures, forms, checklists and instructions
goods identification numbers and codes
manifests, bar codes, goods and container identification
manufacturers specifications
workplace documentation policies
supplier and/or client instructions
material safety data sheets
relevant codes of practice including the national standards for manual handling and the industry safety code
legislation, regulations and related documentation
award, enterprise bargaining agreement, other industrial arrangements
standards and certification requirements
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant regulations, standards and codes of practice, including the national standards for manual handling and industry safety codes
dangerous goods and freight regulations and codes
relevant Australian and state/territory OH&S legislation
equal employment legislation and related policies
environmental protection regulations

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace