Unit of competency Outline

Date retreived
22/07/2026 2:55 PM AWST

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Facilitate stakeholder engagement

Facilitate stakeholder engagement

Unit of competency
National Code
BSBPMG634
State Code
OCE63
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/10/2020
View on TGA
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080315 - Project Management
Original Release Date
16/03/2021
Nominal Hours
35
Description
This unit describes the skills and knowledge required to facilitate stakeholder engagement in a program. It includes working with stakeholders through effective communication to achieve desired program benefits.The unit applies to individuals who are program managers and those managing a suite of projects (a program). They operate within assigned authority levels, are responsible for their own performance, program outcomes, and sometimes the performance of others.Individuals in this role may be operating within an organisation, a business or working as a consultant.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Communicate with stakeholders
  • 1.1 Identify and document program stakeholders and their communication needs as they apply to the given program of work
  • 1.2 Engage with pertinent stakeholders and agree on communication approaches in accordance with organisational policies and procedures
  • 1.3 Communicate information as planned and address identified variances
  • 1.4 Monitor communication interfaces among constituent projects, and align to relevant program objectives
2. Undertake stakeholder commitment
  • 2.1 Investigate and document interests and expectations of key stakeholders for making program decisions
  • 2.2 Develop and implement approaches to influence ongoing stakeholder commitment according to organisational policies and procedures
  • 2.3 Share evolving stakeholder interests and expectations across the program
3. Assess effectiveness of stakeholder engagement
  • 3.1 Conduct analysis of interactions with key stakeholders and document outcomes to reach desired outcomes
  • 3.2 Assess effectiveness of stakeholder interaction according to program objectives and organisational policies and procedures
  • 3.3 Develop plan for future stakeholder engagement based on findings of analysis conducted
No information
No information
Replaces
State Code National Code Title Type
OAE90 BSBPMG621 Facilitate stakeholder engagement Unit of competency