Unit of competency Outline
Date retreived
23/07/2026 8:13 AM AWST
23/07/2026 8:13 AM AWST
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Facilitate stakeholder engagement
Facilitate stakeholder engagement
Unit of competency
National Code
BSBPMG621
BSBPMG621
State Code
OAE90
OAE90
TGA Status
Replaced
Replaced
DTWD Status
Transition (Replaced)
Transition (Replaced)
State Implementation and Classification
Approved Date
14/02/2019
Field of Education
080315 - Project Management
Original Release Date
14/02/2019
Nominal Hours
35
Description
This unit describes the skills and knowledge required to facilitate stakeholder engagement in a program. It includes the performance criteria required to demonstrate competency in working with stakeholders to achieve desired program benefits.A program is defined as a set of interrelated projects, each of which has a project manager. 'Multiple projects', or 'a program of projects', refers to a number of related projects managed by the same person as a program to achieve organisational objective/s.It applies to individuals who are program managers and those managing a suite of projects (a program). They operate within assigned authority levels, are responsible for their own performance, program outcomes, and sometimes the performance of others.Individuals in this role may be operating within an organisation, a business or working as a consultant.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Communicate effectively with stakeholders
- 1.1 Identify and document program stakeholders and their communication needs as they apply to the given program of work
- 1.2 Engage with pertinent stakeholders and agree on communication approaches in accordance with organisational policies and procedures
- 1.3 Communicate information as planned and address identified variances
- 1.4 Monitor communication interfaces among constituent projects, aligning to relevant program objectives
2. Facilitate stakeholder commitment
- 2.1 Investigate, document, and consider the interests and expectations of pertinent stakeholders when making program decisions
- 2.2 Develop and implement approaches to influence ongoing stakeholder commitment, in accordance with organisational policies and procedures
- 2.3 Accommodate differing stakeholder interests and expectations, escalating where necessary
- 2.4 Share evolving stakeholder interests and expectations across the program
3. Assess effectiveness of stakeholder engagement
- 3.1 Conduct analysis of interactions with pertinent stakeholders and document outcomes to reach desired outcomes
- 3.2 Assess effectiveness of stakeholder interaction in line with program objectives and organisational policies and procedures
- 3.3 Develop plan for future stakeholder engagement based on findings of analysis conducted
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUL35 | BSBPMG611 | Facilitate stakeholder engagement | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCE63 | BSBPMG634 | Facilitate stakeholder engagement | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BEA2 | BSB61218 | Advanced Diploma of Program Management | Qualification |
| BEQ8 | BSB60619 | Advanced Diploma of Work Health and Safety | Qualification |