Elements and Performance Criteria

Staffing requirements may cover the following staff:
Permanent/casual
Temporary/contract
Paid/unpaid
Full time/part time
Trainees
Secondments and work exchanges

Staffing proposals will include:
Salary conditions
Terms of engagement
Hours of work
Resources costs, equipment, office space, furniture, travel
Implications for the organisation
Outcomes and performance requirements
Skills, education, experience
Delegations, accountability
Team members
Supervision

Organisational policies and procedures will relate to:
Administrative processes
Management and decision making processes
Recruitment and employment practices
Grievance, complaints and discipline processes
Occupational health and safety
Accounting of income and expenditure
Employment conditions
Recruitment and termination practices
Use of equipment and venue
Training and development practices
Career development and progression
Contracts
Accountability
Induction
Monitoring
Rosters

Management may be by:
Voluntary community management committee
Board of management
Collective
Government program or unit director
Project management committee

Critical aspects of assessment:
Development of effective working relationships with all staff
Positive communication with all staff
Establishment of effective procedures to maximise staff work performance

Essential knowledge and skills of:
Effective workplace communication
Organisation policies and procedures
Relevant industrial relations conditions, requirements and awards
Broad implications of relevant legislation
Legal, health and safety requirements as they relate to the organisation
Computer hardware and software technology, as required by the workplace
Recruitment techniques
Basic contract management

Resource implications:
Access to appropriate workplace where assessment can be conducted

Consistency in performance:
Assessment may include observations, questioning and evidence gathered from the workplace
Assessment should be gathered principally from material drawn from workplace or from work experience in a relevant simulation

Context of assessment:
It is recommended that this unit be principally assessed in the workplace