Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
The housekeeping tasks may be conducted:
in a range of work environments
by day or night
Customers may be:
internal or external
Workplaces may comprise:
large, medium or small worksites
Work may be conducted in:
tight or restricted spaces
exposed conditions
controlled or open environments
Housekeeping duties may include:
cleaning
returning goods or equipment to storage
repacking
waste removal
maintenance
Hazards in the work area may include exposure to:
chemicals
dangerous or hazardous substances
movements of equipment, goods and materials
Personnel in the work area may include:
workplace personnel
site visitors
contractors
official representatives
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Depending on workplace context, personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
high visibility clothing
Information/documents may include:
OH&S and environmental protection regulations
workplace housekeeping procedures and policies
codes of practice including the National Standards for Manual Handling and the Industry Safety Code
material safety data sheets
policies and procedures for entry and work in confined spaces
manufacturers instructions concerning the use and servicing of equipment
supplier and/or client instructions
emergency procedures
regulations and policies concerning noise, smoking, work station ergonomics and other critical OH&S issues
goods identification numbers and codes
manifests, bar codes, goods and container identification
relevant legislation, regulations and related documentation
award, enterprise bargaining agreement, other industrial arrangements
standards and certification requirements
quality assurance procedures
Applicable regulations and legislation may include:
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation
workplace relations regulations
dangerous goods and air freight regulations

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace