Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
OHS policies and proceduresmay relate to:
application of first aid
emergency and evacuation response
equipment maintenance and use
hazard and risk identification and reporting
OHS consultation and participative arrangements
reporting accidents, incidents, injuries and near misses
restraint and apprehension of persons
risk assessment and control measures
safe operating procedures and instructions for use of equipment and technology
security licensing requirements
suspected terrorist activity
use and maintenance of PPE
use of firearms, handcuffs, batons and spray
use of force
use, storage and disposal of hazardous substances or dangerous items.
Legislative requirements may relate to:
anti-discrimination and diversity
Australian standards, codes of practice and regulations
award and enterprise agreements
duty of care
evidence collection
licensing arrangements and certification requirements
OHS issue resolution
relevant commonwealth, state, territory OHS legislation, codes of practice and regulations
roles and responsibilities of OHS representatives and committees
trade practices
use of force.
Riskrelates to:
the likelihood of a hazard causing injury or harm.
Security risksmay include:
biological hazards
chemical spills
electrical faults
explosives
injury to personnel
noise, light, heat, smoke
persons carrying weapons
persons causing a public nuisance
persons demonstrating suspicious behaviour
persons suffering from emotional or physical distress
persons under the influence of intoxicating substances
persons with criminal intent
persons, vehicles and equipment in unsuitable locations
suspicious packages or substances
terrorism
violence or physical threats.
Procedures for controlling risksmay include:
application of the hierarchy of control
basic risk assessment
communicating OHS information to others
complying with safe operating procedures for equipment
correct selection, use, storage and maintenance procedures for PPE
evacuation
maintaining vigilance, awareness and observation in the work environment
reporting of identified risks or hazards
requests for back-up support or instructions
safe lifting and manual handling
security of documents, cash, equipment and persons
use of fire safety equipment
use of reasonable force.
Hazard relates to:
any thing (including an intrinsic property of a thing) or situation with the potential to cause injury or harm.
Hazards may be identified through:
continuous monitoring of work environment
debrief and review of security incidents
regular informal and informal discussions with colleagues
regular inspections of equipment and work area
review of workplace health and safety records.
Safe operating practicesmay include:
following OHS and emergency procedures
remaining vigilant and aware while at work
requesting back-up support
risk and hazard recognition
using communication to defuse conflict or potentially dangerous situations
working safely around electrical wiring, cables and overhead power lines
working safely around tools and equipment.
Organisational requirements may relate to:
access and equity policies, principles and practices
client service standards
code of conduct
code of ethics
duty of care
emergency and incident response
employer and employee rights and responsibilities
licensing requirements
organisational goals, objectives, plans, systems and processes
personnel practices and guidelines
policies and procedures relating to own role, responsibility and delegation
privacy of information
procedures and guidelines for reporting
quality and continuous improvement processes
restraint and apprehension of persons
storage and disposal of information.
use of force
workplace communication protocols.
Emergency situationsmay include:
accidents
armed or unarmed robbery
bomb threats
collapse or partial collapse of buildings or structures
criminal activity
damage to people or property
explosion
fire
natural disasters.
spill or release of toxic chemicals or biological substances
suspicious packages, objects, people or vehicles
terrorism
threatening, challenging or aggressive persons.
Relevant personsmay include:
clients
colleagues
emergency services (eg police, ambulance, fire brigade, emergency rescue)
first aid officer
general public
supervisor.
Emergency proceduresmay relate to:
evacuation
first aid response
notification of emergency services
request for back-up assistance.
Personal limitationsmay relate to:
difficulties in meeting designated timeframes.
legal knowledge
licensing requirements
need for back-up support or additional resources
own competence level
scope of own role and responsibilities
situational knowledge.
Incidentsmay include:
accidents resulting in injury
fatigue
fire
security breaches.
situations affecting the security of self, others or property
theft
use of unreasonable force
use of weapons.
OHS participative arrangementsmay relate to:
accessing and exchanging up-to-date information and industry trends relating to OHS to maintain awareness and vigilance.
attendance at OHS committee meetings
discussions with OHS representatives
formal and informal meetings with colleagues to discuss OHS matters.
Feedbackmay be sought from:
comments from supervisors, colleagues or clients
formal and informal discussions and feedback
personal reflection
security debriefing and review.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
accurately identifying and following organisational OHS procedures relating to identifying, assessing and reporting risks and hazards within limits of own authority
correctly following organisational emergency procedures including notification of relevant persons, request for back-up assistance and accurate reporting of response
contributing to, and encouraging the participation of colleagues, in workplace OHS arrangements to ensure a current knowledge and understanding of OHS issues, practices and compliance requirements
accurately recording and reporting OHS risks and hazards using standard proformas or documentation.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to a registered provider of assessment services
access to a suitable venue and equipment
access to plain English version of relevant statutes and procedures
assessment instruments including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
This unit of competency should be assessed using questioning of underpinning knowledge and skills.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning and written assessment should be used to assess underpinning knowledge.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.