Unit of competency Outline

Date retreived
22/07/2026 9:56 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Communicate with students

Communicate with students

Unit of competency
National Code
CHCEDS313B
State Code
D8562
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
20/07/2012
Field of Education
120505 - Work Practices Programmes
Original Release Date
20/07/2012
Nominal Hours
30
Description
DescriptorThis unit describes the requirement for education support workers to effectively communicate with students
Notes
Elements and Performance Criteria
1. Communicate effectively with students
  • 1.1 Use positive and respectful communication styles with students in all situations
  • 1.2 Use active listening techniques
  • 1.3 Explore students interests and concerns through conversation where appropriate
  • 1.4 Communicate clearly guidelines and limits for students' behaviour
  • 1.5 Consider non-verbal cues when interacting with students
  • 1.6 Use communication strategies that are developmentally appropriate for effective interaction and problem solving with students
2. Use current recognised good practice techniques of communication
  • 2.1 Communicate with students to maintain the integrity of individual rights, self-determination and personal dignity
  • 2.2 Adapt style and language to accommodate different cultural values, practices and cultural sensitivities
  • 2.3 Conduct interactions with young people in a fair, equitable and positive manner
  • 2.4 Report accurately disclosures that indicate a that a student is at risk of harm in accordance with statutory requirements and organisation procedures
No information
No information
Replaces
State Code National Code Title Type
D2428 CHCEDS313A Communicate with students Unit of competency
Replaced By
State Code National Code Title Type
WG776 CHCEDS007 Work effectively with students and colleagues Unit of competency
State Code National Code Title Type
D275 CHC30808 Certificate III in Education Support Qualification
J010 CHC30812 Certificate III in Education Support Qualification