Unit of competency Outline

Date retreived
22/07/2026 6:07 PM AWST

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Work effectively with students and colleagues

Work effectively with students and colleagues

Unit of competency
National Code
CHCEDS007
State Code
WG776
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
04/02/2014
Field of Education
090503 - Children’s Services
Original Release Date
04/02/2014
Nominal Hours
30
Description
This unit describes the skills and knowledge required to effectively communicate with students and colleagues.This unit applies to education support work in a variety of contexts and the work is to be undertaken with appropriate guidance, support and supervision by a nominated teacher or other education professional.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Communicate effectively with students
  • 1.1 Use positive and respectful communication styles with students in all situations
  • 1.2 Use active-listening techniques
  • 1.3 Explore students’ interests and concerns through conversation where appropriate
  • 1.4 Consider non-verbal cues when interacting with students
  • 1.5 Use communication strategies that are developmentally appropriate for effective interaction and problem-solving with students
2. Use current, recognised good practice techniques of communication
  • 2.1 Communicate with students to maintain the integrity of individual rights, self-determination and personal dignity
  • 2.2 Adapt style and language to accommodate different cultural values, practices and cultural sensitivities
  • 2.3 Use verbal and non-verbal skills to interact with young people in a positive manner
3. Work effectively with diverse students and colleagues
  • 3.1 Use a range of communication styles to respect and reflect the diversity of the school
  • 3.2 Engage in work practices that are inclusive and benefit educational outcomes
  • 3.3 Seek and act on feedback from colleagues and supervisors to continuously improve personal effectiveness in working with diversity
No information
No information
Replaces
State Code National Code Title Type
D8562 CHCEDS313B Communicate with students Unit of competency
Replaced By
State Code National Code Title Type
ODK46 CHCEDS060 Work effectively with students and colleagues Unit of competency
State Code National Code Title Type
J588 CHC30213 Certificate III in Education Support Qualification