Unit of competency Outline
Date retreived
22/07/2026 5:06 PM AWST
22/07/2026 5:06 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work effectively with students and colleagues
Work effectively with students and colleagues
Unit of competency
National Code
CHCEDS060
CHCEDS060
State Code
ODK46
ODK46
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
30/11/2021
Field of Education
120505 - Work Practices Programmes
Original Release Date
30/11/2021
Nominal Hours
45
Description
This unit describes the performance outcomes, skills and knowledge required to generate positive, respectful and effective interactions with students and colleagues. The unit applies to education support workers who operate under the guidance and supervision of a teacher or other educational professional. They work mainly with students in classroom settings in primary and secondary schools, as defined by State/Territory legislation.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Interact positively with students.
- 1.1. Use positive and respectful communication styles with students in all situations.
- 1.2. Use active-listening techniques to explore students’ interests and concerns through conversation where appropriate.
- 1.3. Use communication strategies that are developmentally appropriate for effective interaction and problem-solving with students.
- 1.4. Adapt communication technique to accommodate different cultural values, practices and sensitivities.
- 1.5. Demonstrate consideration for the needs of the student in all actions and decisions.
2. Respect and support students.
- 2.1. Support the integrity of individual student rights, self-determination and personal dignity.
- 2.2. Show genuine interest in, understanding of and respect for all students.
- 2.3. Acknowledge the efforts and achievements of students and provide encouragement to build confidence.
- 2.4. Model calm behaviour and respond appropriately to students displaying signs of distress, frustration or anger.
- 2.5. Support students to make own choices and experience natural consequences in a safe and supportive environment.
- 2.6. Identify situations where students require assistance and provide support within scope of own job role.
3. Work effectively with diverse students and colleagues.
- 3.1. Use communication styles that show respect and reflect the diversity of the school community.
- 3.2. Solve problems collaboratively when working with colleagues and students.
- 3.3. Reflect on own biases and use work practices that are inclusive and benefit educational outcomes.
- 3.4. Work collaboratively and share information to provide effective educational support in line with organisational policies and procedures.
- 3.5. Seek and act on feedback from colleagues and supervisors to continuously improve personal effectiveness in working with diversity.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WG776 | CHCEDS007 | Work effectively with students and colleagues | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BGY5 | CHC30221 | Certificate III in School Based Education Support | Qualification |