Unit of competency Outline
Date retreived
22/07/2026 3:48 PM AWST
22/07/2026 3:48 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work with clients who are intoxicated
Work with clients who are intoxicated
Unit of competency
National Code
CHCAOD406E
CHCAOD406E
State Code
WC796
WC796
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
12/08/2014
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
12/08/2014
Nominal Hours
45
Description
DescriptorThis unit describes the knowledge and skills required to work with alcohol and/or other drug affected clients in a range of settings including night patrols, detoxification/ withdrawal units and sobering up shelters
Notes
Elements and Performance Criteria
1. Provide a service to intoxicated clients
- 1.1 Assess level of intoxication and nature and extent of drug use according to organisation policy and procedure
- 1.2 Report behaviour or physical status inconsistent with alcohol and/or drug use to the appropriate person and/or seek assistance
- 1.3 Where necessary, provide first aid and seek assistance from a health professional
- 1.4 Provide client with a safe and secure environment in which to sober up
- 1.5 Monitor client's physical state regularly in accordance with organisation polices and procedures to ensure health and safety
- 1.6 Document services provided to client in accordance with organisation reporting requirements
2. Assist client with longer term needs
- 2.1 Assist client with activities of daily living
- 2.2 Provide information as appropriate on alcohol and other drugs issues including services available
- 2.3 Contact families and/or support networks upon request of the client and in accordance with organisation policies
- 2.4 Assess client in accordance with organisation policy and procedure to determine if they represent a risk to themselves or others by leaving the facility
3. Apply strategies to reduce harm or injury
- 3.1 Maintain calm and confident manner in contact with client
- 3.2 Conduct interactions with clients in a fair, just, humane and positive manner
- 3.3 Use strategies identified in organisation response plan
- 3.4 Maintain safety of self and others
- 3.5 Provide services to client in a manner consistent with organisation infection control guidelines
- 3.6 Seek emergency assistance as required
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Assess may include:
Immediate drug history
Orientation to person, place, time
Level of consciousness
Breath analysis
Behaviour or physical state inconsistent with alcohol and other drugs use may include:
Evidence of physical illness or injury
Evidence of mental illness
Behaviour inconsistent with drug use history obtained from client
Assessment of personal risk to client
Assist client with activities of daily living may include:
Helping the client with personal hygiene
Providing the client with food and drink
Assisting the client to travel home
Transporting clients to a place of safety
Discharge advice
Provide information may include:
Contact information for other services e.g. other sobering-up services, withdrawal services
Harm minimisation information
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Assess may include:
Immediate drug history
Orientation to person, place, time
Level of consciousness
Breath analysis
Behaviour or physical state inconsistent with alcohol and other drugs use may include:
Evidence of physical illness or injury
Evidence of mental illness
Behaviour inconsistent with drug use history obtained from client
Assessment of personal risk to client
Assist client with activities of daily living may include:
Helping the client with personal hygiene
Providing the client with food and drink
Assisting the client to travel home
Transporting clients to a place of safety
Discharge advice
Provide information may include:
Contact information for other services e.g. other sobering-up services, withdrawal services
Harm minimisation information
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Where work is undertaken with clients, assessment should include demonstration of competency on the job or in a workplace environment
Competence in this unit must be assessed over a period of time in order to ensure consistency of performance across contexts applicable to the work environment
Consistency in performance should consider the work environment, worker's role and responsibilities in the workplace
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
Resources required for assessment include access to:
resources required for first aid certification or equivalent skills
an appropriate workplace environment where assessment can take place
Method of assessment:
In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Where work is undertaken with clients, assessment should include demonstration of competency on the job or in a workplace environment
Competence in this unit must be assessed over a period of time in order to ensure consistency of performance across contexts applicable to the work environment
Consistency in performance should consider the work environment, worker's role and responsibilities in the workplace
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
Resources required for assessment include access to:
resources required for first aid certification or equivalent skills
an appropriate workplace environment where assessment can take place
Method of assessment:
In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2225 | CHCAOD406D | Work with clients who are intoxicated | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVC83 | CHCAOD002 | Work with clients who are intoxicated | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J582 | HLT40113 | Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care | Qualification |
| J584 | HLT50113 | Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care | Qualification |
| J581 | HLT30113 | Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care | Qualification |
| J583 | HLT40213 | Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care Practice | Qualification |
| J585 | HLT50213 | Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care Practice | Qualification |
| J014 | CHC40412 | Certificate IV in Alcohol and Other Drugs | Qualification |
| J034 | CHC50212 | Diploma of Community Services (Alcohol and other drugs) | Qualification |
| J004 | CHC30112 | Certificate III in Community Services Work | Qualification |
| J018 | CHC41112 | Certificate IV in Pastoral Care | Qualification |