Unit of competency Outline

Date retreived
22/07/2026 11:35 AM AWST

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Work with clients who are intoxicated

Work with clients who are intoxicated

Unit of competency
National Code
CHCAOD002
State Code
AVC83
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
06/08/2015
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
22/01/2016
Nominal Hours
45
Description
This unit describes the skills and knowledge required to respond to the immediate and ongoing needs of people intoxicated by alcohol and/or other drugs, with a focus on harm minimisation.This unit applies to people working in alcohol and other drugs (AOD) services and other community service delivery contexts.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Provide services to intoxicated clients
  • 1.1 Assess level of intoxication and nature and extent of alcohol and/or drug use
  • 1.2 Report behaviour or physical status inconsistent with alcohol and/or drug use to the appropriate person and/or seek assistance
  • 1.3 Identify the need for first aid and seek assistance from a health professional as required
  • 1.4 Provide client with a safe and secure environment in which to sober up/come down
  • 1.5 Monitor client’s physical state regularly to ensure health and safety
  • 1.6 Accurately document services provided to client
2. Reduce harm or injury to self, client and others
  • 2.1 Maintain calm and confident manner in contact with client
  • 2.2 Conduct interactions with clients in a fair, just, humane and positive manner
  • 2.3 Use strategies identified in organisation response plan
  • 2.4 Maintain safety of client, self and others using established procedures
  • 2.5 Provide services to client in a manner consistent with organisation infection control guidelines
  • 2.6 Follow established procedures to seek emergency assistance
3. Assist client with longer term needs
  • 3.1 Assist client with activities of daily living
  • 3.2 Provide information on AOD issues and availability of support services
  • 3.3 Contact families and/or support networks at client request and in accordance with organisation policies
  • 3.4 Assess client in accordance with organisation policy and procedure to determine if they represent a risk to themselves or others by leaving the facility
No information
No information
Replaces
State Code National Code Title Type
WC796 CHCAOD406E Work with clients who are intoxicated Unit of competency