Qualification Outline

Date retreived
22/07/2026 9:32 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Community Services

Certificate III in Community Services

Qualification
National Code:
CHC32015
State Code:
AWJ2
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
0905 - Human Welfare Studies And Services
Original TGA Release Date
06/08/2015
Approved Date
30/05/2022
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
480
Duration
1 Semester
Current Release Number
4.00
Current Release Date
23/12/2025
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
4.00 23/12/2025 Current Approved
3.00 08/04/2022 Replaced Approved
2.00 08/12/2015 Replaced Approved
1.00 06/08/2015 Replaced Approved
Description

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
There are 0 minimum work placement hours required for this unit.

Schedule
Packaging Rules
Total number of units = twelve (12)
- five (5) core units
- seven (7) elective units, consisting of:
- at least five (5) units from the electives listed below
- up to two (2) units from the electives listed below, any endorsed Training Packages or accredited courses - these units must be relevant to the work outcome

All electives chosen must contribute to a valid, industry-supported vocational outcome.
1. Core Units

All five (5) units must be completed.

State Code National Code Title Hours Type
AVC29 CHCCOM005 Communicate and work in health or community services 50 Unit of competency
WG739 HLTWHS002 Follow safe work practices for direct client care 25 Unit of competency
AUZ56 HLTWHS006 Manage personal stressors in the work environment 35 Unit of competency
AVC61 CHCCCS016 Respond to client needs 55 Unit of competency
AVC09 CHCDIV001 Work with diverse people 30 Unit of competency
2. Elective Units

At least five (5) units must be completed.

Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AVB23 CHCVOL001 Be an effective volunteer 20 Unit of competency
AVC71 CHCCCS005 Conduct individual assessments 50 Unit of competency
AVB52 CHCPOL001 Contribute to the review and development of policies 30 Unit of competency
AVB49 CHCPRP001 Develop and maintain networks and collaborative partnerships 55 Unit of competency
OEK12 CHCYTH013 Engage respectfully with young people 50 Unit of competency
AVC68 CHCCCS009 Facilitate responsible behaviour 35 Unit of competency
OEH25 CHCCCS038 Facilitate the empowerment of people receiving support 125 Unit of competency
AVC96 CHCADV001 Facilitate the interests and rights of clients 55 Unit of competency
OEL86 CHCPRT025 Identify and report children and young people at risk 45 Unit of competency
OEK77 CHCCDE020 Implement participation and engagement strategies 80 Unit of competency
D1630 CUECOR01C Manage own work and learning 10 Unit of competency
OCF03 BSBPEF301 Organise personal work priorities 30 Unit of competency
OCG19 BSBINS302 Organise workplace information 20 Unit of competency
AVC08 CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety 30 Unit of competency
AWB52 CHCCCS028 Provide client-centred support to people in crisis 65 Unit of competency
OCD30 HLTAID011 Provide First Aid 18 Unit of competency
OCD28 HLTAID013 Provide First Aid in remote or isolated site 25 Unit of competency
AVC33 CHCCOM001 Provide first point of contact 30 Unit of competency
OEH40 CHCCCS031 Provide individualised support 110 Unit of competency
AVC60 CHCCCS017 Provide loss and grief support 40 Unit of competency
AVC81 CHCAOD003 Provide needle and syringe services 10 Unit of competency
AWB06 CHCEDU009 Provide parenting, health and well-being education 70 Unit of competency
AVC02 CHCEDU003 Provide sexual and reproductive health information to clients 40 Unit of competency
OEM01 TAEDEL311 Provide work skill instruction 40 Unit of competency
AWB33 CHCDFV001 Recognise and respond appropriately to domestic and family violence 45 Unit of competency
AVC58 CHCCCS019 Recognise and respond to crisis situations 40 Unit of competency
OEJ53 CHCCDE017 Support collaborative planning processes 45 Unit of competency
AWA80 CHCGRP001 Support group activities 25 Unit of competency
OEH39 CHCCCS040 Support independence and wellbeing 40 Unit of competency
OEK09 CHCYTH015 Support young people to create opportunities in their lives 35 Unit of competency
OEL09 CHCSET004 Undertake bicultural work with forced migrants in Australia 50 Unit of competency
AVC85 CHCAOD001 Work in an alcohol and other drugs context 55 Unit of competency
AVB99 CHCEDU005 Work with clients to identify financial literacy education needs 40 Unit of competency
AVC83 CHCAOD002 Work with clients who are intoxicated 45 Unit of competency
OEK15 CHCSET003 Work with forced migrants 50 Unit of competency
ODJ30 CHCSOH013 Work with people experiencing or at risk of homelessness 80 Unit of competency
AVB69 CHCMHS001 Work with people with mental health issues 50 Unit of competency
OEM05 CHCCDE019 Work within a community development framework 70 Unit of competency
Replaces
State Code National Code Title Type
J004 CHC30112 Certificate III in Community Services Work Qualification
No information
Entry Requirements

N/A

Traineeships and Apprenticeships
(TR04660) COMMUNITY SERVICES WORK (LEVEL 3) Traineeship