Unit of competency Outline

Date retreived
22/07/2026 10:52 PM AWST

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Work with people experiencing or at risk of homelessness

Work with people experiencing or at risk of homelessness

Unit of competency
National Code
CHCSOH013
State Code
ODJ30
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
05/05/2021
View on TGA
State Implementation and Classification
Approved Date
10/09/2021
Field of Education
090501 - Social Work
Original Release Date
10/09/2021
Nominal Hours
80
Description
This unit describes the performance outcomes, skills and knowledge required to work with people who are experiencing homelessness or at risk of becoming homeless, including people experiencing domestic and family violence.This unit applies to individuals who work in a range of community services and health roles.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Address issues associated with people who are experiencing homelessness or at risk of becoming homeless.
  • 1.1. Reflect on own personal values and attitudes regarding homelessness and take these into account when planning and implementing work activities.
  • 1.2. Identify barriers in accessing safe and secure housing for people experiencing homelessness or at risk of becoming homeless.
  • 1.3. Provide opportunities for people to participate in service planning and support activities.
  • 1.4. Assess personal safety of people experiencing homelessness or at risk of becoming homeless and report and refer those in unsafe situations according to organisational policies and procedures and legislative requirements.
  • 1.5. Assess issues impacting on person’s homelessness risk and situation and modify approach to service delivery.
  • 1.6. Work with person to identify and discuss potential solutions to complex issues raised, including referral to key agencies, services and personnel.
  • 1.7. Provide advice and assistance on housing options.
2. Support and advocate for people who are experiencing homelessness or at risk of becoming homeless.
  • 2.1. Advocate and negotiate for services in conjunction with person according to person’s needs.
  • 2.2. Support person to advocate and negotiate on their own behalf and deal with discrimination.
  • 2.3. Negotiate and create access pathways to support services and social and private housing providers.
  • 2.4. Select and use advocacy techniques appropriate and sensitive to cultural background, age and gender.
  • 2.5. Advocate within the community to facilitate addressing issues on behalf of people who are experiencing homelessness or at risk of becoming homeless.
No information
No information
Replaces
State Code National Code Title Type
AVB35 CHCSOH001 Work with people experiencing or at risk of homelessness Unit of competency