Unit of competency Outline
Date retreived
22/07/2026 8:55 AM AWST
22/07/2026 8:55 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work with people experiencing or at risk of homelessness
Work with people experiencing or at risk of homelessness
Unit of competency
National Code
CHCSOH001
CHCSOH001
State Code
AVB35
AVB35
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
090501 - Social Work
Original Release Date
22/01/2016
Nominal Hours
80
Description
This unit describes the skills and knowledge required to work with people who are experiencing homelessness or at risk of becoming homeless, including women and children experiencing family violence.This unit applies to work in a range of roles at any level within a community services and health context.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Address issues associated with people who are experiencing homelessness or risk of becoming homeless
- 1.1 Be aware of own personal values and attitudes regarding homelessness and take these into account when planning and implementing work activities
- 1.2 Identify barriers in accessing safe, secure housing for people in specific circumstances experiencing homelessness or at risk of becoming homeless
- 1.3 Where appropriate, ensure opportunities are provided for the person to participate in service planning and support activities
- 1.4 Assess the personal safety of those experiencing homelessness or at risk of becoming homeless, including young homeless to ensure they are not in an unsafe situation and report and refer appropriately
- 1.5 Assess issues impacting on the person’s homelessness risk or situation and modify the approach to service delivery
- 1.6 Work with the person to identify and discuss potential solutions to complex issues raised, including referral to appropriate services and personnel
- 1.7 Provide advice and assistance on housing options
2. Support and advocate for people who are experiencing homelessness or at risk of becoming homeless
- 2.1 Advocate and negotiate for services in conjunction with the person and according to the person’s needs
- 2.2 Support the person to advocate and/or negotiate on their own behalf and to deal with discrimination
- 2.3 Negotiate and create access pathways to support services and the full range of social and private housing providers
- 2.4 Use a range of advocacy techniques that take into account differing cultural backgrounds, are age appropriate and gender sensitive
- 2.5 Advocate within the community to facilitate addressing issues on behalf of people who are experiencing homelessness or at risk of becoming homeless
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WC819 | CHCCH427B | Work effectively with people experiencing or at risk of homelessness | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| ODJ30 | CHCSOH013 | Work with people experiencing or at risk of homelessness | Unit of competency |