Qualification Outline

Date retreived
22/07/2026 10:13 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Social Housing

Certificate IV in Social Housing

Qualification
National Code:
CHC42215
State Code:
AWI9
TGA Status:
Replaced
DTWD Status:
Transition (Replaced)
National Endorsed, State Implementation and Classification
Field of Education
0905 - Human Welfare Studies And Services
Original TGA Release Date
06/08/2015
Approved Date
22/01/2016
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
660
Duration
1 Semester
Current Release Number
2.00
Current Release Date
08/12/2015
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
2.00 08/12/2015 Current Approved
1.00 06/08/2015 Replaced Approved
Description

This qualification reflects the role of workers who are engaged in delivering social housing services and support to tenants, residents, applicants and the community, including clients who are experiencing homelessness or at risk of experiencing homelessness.

Workers at this level may work under limited supervision in an administrative and/or assisting capacity in delivering housing support services in the social housing sector.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Schedule
Packaging Rules
Total number of units = fifteen (15)
- eight (8) core units
- seven (7) elective units, consisting of:
- at least five (5) units from the electives listed below
- up to two (2) units from the electives listed below, any endorsed Training Package or accredited course - these units must be relevant to the work outcome

All electives chosen must contribute to a valid, industry-supported vocational outcome.
1. Core Units

All eight (8) units must be completed.

State Code National Code Title Hours Type
AVC74 CHCCCS004 Assess co-existing needs 60 Unit of competency
WG740 HLTWHS003 Maintain work health and safety 40 Unit of competency
AVB34 CHCSOH002 Manage and maintain tenancy agreements and services 60 Unit of competency
AVC31 CHCCOM002 Use communication to build relationships 45 Unit of competency
AVB82 CHCLEG001 Work legally and ethically 50 Unit of competency
AVB25 CHCSOH010 Work with clients within the social housing system 35 Unit of competency
AVC09 CHCDIV001 Work with diverse people 30 Unit of competency
AVB35 CHCSOH001 Work with people experiencing or at risk of homelessness 80 Unit of competency
2. Elective Units

At least five (5) units must be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
C8032 PSPGOV422A Apply government processes 30 Unit of competency
C8060 PSPLEGN301B Comply with legislation in the public sector 30 Unit of competency
AVB52 CHCPOL001 Contribute to the review and development of policies 30 Unit of competency
AVB49 CHCPRP001 Develop and maintain networks and collaborative partnerships 55 Unit of competency
AVC23 CHCCSM005 Develop, facilitate and review all aspects of case management 75 Unit of competency
AVC96 CHCADV001 Facilitate the interests and rights of clients 55 Unit of competency
D1273 CPPDSM4028A Identify and analyse risks and opportunities in the property industry 30 Unit of competency
WG802 CHCPRT001 Identify and respond to children and young people at risk 30 Unit of competency
AVB98 CHCEDU006 Improve clients' fundamental financial literacy skills 40 Unit of competency
AVB81 CHCLEG002 Interpret and use legal information 40 Unit of competency
AUJ18 BSBATSIC412 Maintain and protect cultural values in the organisation 60 Unit of competency
AVB28 CHCSOH008 Manage head lease 40 Unit of competency
AVB32 CHCSOH004 Manage housing allocations 35 Unit of competency
AVB33 CHCSOH003 Manage housing application processes 15 Unit of competency
AUZ56 HLTWHS006 Manage personal stressors in the work environment 35 Unit of competency
AVB31 CHCSOH005 Manage tenancy rent and rental arrears 45 Unit of competency
AVB30 CHCSOH006 Manage vacant properties 20 Unit of competency
AUH79 BSBATSIC511 Plan and conduct a community meeting 60 Unit of competency
AWA79 CHCGRP002 Plan and conduct group activities 60 Unit of competency
WA871 TAEDEL401A Plan, organise and deliver group-based learning 30 Unit of competency
WA872 TAEDEL402A Plan, organise and facilitate learning in the workplace 25 Unit of competency
AUI81 BSBINM201 Process and maintain workplace information 20 Unit of competency
AVC08 CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety 30 Unit of competency
AVC95 CHCADV002 Provide advocacy and representation services 45 Unit of competency
WG732 HLTAID003 Provide first aid 20 Unit of competency
AVB97 CHCEDU007 Provide group education on consumer credit and debt 40 Unit of competency
C8015 PSPGOV405B Provide input to change processes 20 Unit of competency
WA870 TAEDEL301A Provide work skill instruction 40 Unit of competency
AWB33 CHCDFV001 Recognise and respond appropriately to domestic and family violence 45 Unit of competency
AVB48 CHCPRP003 Reflect on and improve own professional practice 40 Unit of competency
AVC94 CHCADV003 Represent clients in court 15 Unit of competency
AVC93 CHCADV004 Represent organisation in court or tribunal 15 Unit of competency
AVC57 CHCCCS020 Respond effectively to behaviours of concern 15 Unit of competency
AVB79 CHCLLN001 Respond to client language, literacy and numeracy needs 35 Unit of competency
AVB29 CHCSOH007 Respond to property maintenance enquiries 25 Unit of competency
D1315 CPPDSM4074A Select and appoint contractors in the property industry 25 Unit of competency
AUK93 BSBMGT401 Show leadership in the workplace 50 Unit of competency
WG803 CHCPRT002 Support the rights and safety of children and young people 25 Unit of competency
AVB37 CHCSET002 Undertake bicultural work with forced migrants in Australia 50 Unit of competency
D1240 CPPDSM3014A Undertake property inspection 25 Unit of competency
C7985 PSPETHC301B Uphold the values and principles of public service 40 Unit of competency
AVC50 CHCCCS027 Visit client residence 60 Unit of competency
WG804 CHCPRT003 Work collaboratively to maintain an environment safe for children and young people 45 Unit of competency
AVC85 CHCAOD001 Work in an alcohol and other drugs context 55 Unit of competency
AVB99 CHCEDU005 Work with clients to identify financial literacy education needs 40 Unit of competency
AVB36 CHCSET001 Work with forced migrants 50 Unit of competency
AVB69 CHCMHS001 Work with people with mental health issues 50 Unit of competency
AVC47 CHCCDE003 Work within a community development framework 50 Unit of competency
Replaces
State Code National Code Title Type
J016 CHC40912 Certificate IV in Social Housing Qualification
Replaced By
State Code National Code Title Type
BGW9 CHC42221 Certificate IV in Housing Qualification
No information
Entry Requirements
No information
Traineeships and Apprenticeships
No information