Unit of competency Outline

Date retreived
23/07/2026 8:12 AM AWST

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Manage vacant properties

Manage vacant properties

Unit of competency
National Code
CHCSOH006
State Code
AVB30
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
080503 - Real Estate
Original Release Date
22/01/2016
Nominal Hours
20
Description
This unit describes the skills and knowledge required to manage rental properties which have become vacant. This unit applies to work undertaken in a social housing context within clearly defined organisational processes and procedures. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Manage vacancies
  • 1.1 Implement allocations management policy to ensure targets are met for rehousing, immediate housing and wait-turn housing
  • 1.2 Minimise rent loss through prompt restoration
  • 1.3 Determine allocation, disposal or redevelopment of a vacant property using total asset management principles
2. Manage abandoned properties and goods
  • 2.1 Confirm abandonment of property by inspection, and action according to current Residential Tenancies Act
  • 2.2 Assess abandoned goods and vehicles and arrange storage or disposal in accordance with the current Residential Tenancies Act
3. Assess and manage property condition
  • 3.1 Undertake pre-vacation and post-vacation reports
  • 3.2 Identify and calculate client charge items and discuss with tenant to obtain commitment
  • 3.3 Void property and update computer system
  • 3.4 Prepare advice of vacant dwellings
  • 3.5 Identify and arrange necessary repairs and cleaning and raise orders on computer system
  • 3.6 Prepare final inspection and property condition report
  • 3.7 Raise debit notes
4. Identify vacant properties and implement arrears management procedures
  • 4.1 Provide written acknowledgment of advice to tenant, including calculation of balance of account at cessation date
  • 4.2 Employ police and/or security services regarding vandalism where necessary
  • 4.3 Manage security of property in accordance with organisation procedures
No information
No information
Replaces
State Code National Code Title Type
D2274 CHCCH416C Manage vacant properties Unit of competency
Replaced By
State Code National Code Title Type
ODJ34 CHCSOH017 Manage vacant properties Unit of competency
State Code National Code Title Type
AWI9 CHC42215 Certificate IV in Social Housing Qualification