Unit of competency Outline

Date retreived
22/07/2026 10:37 PM AWST

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Manage vacant properties

Manage vacant properties

Unit of competency
National Code
CHCSOH017
State Code
ODJ34
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
05/05/2021
View on TGA
State Implementation and Classification
Approved Date
10/09/2021
Field of Education
080503 - Real Estate
Original Release Date
10/09/2021
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to manage rental properties which have become vacant. This unit applies to individuals who work in a social housing context within clearly defined organisational processes and procedures. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Manage vacancy.
  • 1.1. Implement allocations management policy and meet targets for rehousing, immediate housing and wait-turn housing.
  • 1.2. Minimise rent loss through prompt property restoration.
  • 1.3. Use total asset management principles to determine allocation, disposal and redevelopment of vacant property.
2. Manage abandoned property and goods.
  • 2.1. Confirm abandonment of property by inspection and action according to State or Territory legislation.
  • 2.2. Assess abandoned goods and vehicles and arrange storage and disposal according to State or Territory legislation.
3. Assess and manage property condition.
  • 3.1. Undertake pre-vacation and post-vacation reports.
  • 3.2. Identify, calculate and discuss tenant charge items with tenant to obtain commitment.
  • 3.3. Void property and update application management system according to organisational policies and procedures.
  • 3.4. Prepare advice of vacant property.
  • 3.5. Identify and arrange repairs and cleaning and raise orders on application management system according to organisational policies and procedures.
  • 3.6. Prepare final inspection and property condition report.
  • 3.7. Raise debit notes.
4. Identify vacant property and implement arrears management procedures.
  • 4.1. Provide written acknowledgment of advice to tenant, including calculation of balance of account at cessation date.
  • 4.2. Request assistance from police and security services regarding vandalism.
  • 4.3. Manage security of property according to organisational policies and procedures.
No information
No information
Replaces
State Code National Code Title Type
AVB30 CHCSOH006 Manage vacant properties Unit of competency
State Code National Code Title Type
BGW9 CHC42221 Certificate IV in Housing Qualification