Unit of competency Outline

Date retreived
22/07/2026 8:20 PM AWST

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Work with clients to identify financial literacy education needs

Work with clients to identify financial literacy education needs

Unit of competency
National Code
CHCEDU005
State Code
AVB99
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
081199 - Banking, Finance And Related Fields, N.e.c.
Original Release Date
22/01/2016
Nominal Hours
40
Description
This unit describes the skills and knowledge required to work in the community and health sector with target groups and individuals to identify their financial literacy education requirements. This unit applies to workers who are part of a professional team and under the guidance of a supervisor.Financial literacy education provides targeted information and resources to meet particular client needs.Acquisition of financial literacy education competencies alone does not provide sufficient foundation to undertake complex financial literacy education or financial counselling.Where financial issues have the potential to become complex, clients should be referred to a qualified financial counsellor.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Identify roles and boundaries relevant to role of financial literacy education
  • 1.1 Identify and communicate the role and limits of a financial literacy educator with client
  • 1.2 Refer appropriately to specialist services according to clients priorities
2. Identify own values regarding money management
  • 2.1 Identify own values and attitudes in relation to money management
  • 2.2 Develop awareness of the influence of own attitudes to money management
  • 2.3 Discuss with supervisor methods of developing professional boundaries of own values and attitudes
3. Identify the values and attitudes of diverse client groups impacting on financial management
  • 3.1 Assist clients to identify influence of own values and attitudes towards money management
  • 3.2 Assist clients to identify their own money management styles
  • 3.3 Assist clients to identify any barriers to effective personal money management
  • 3.4 Identify the role of money for different client groups
  • 3.5 Work with client in a method that respects their values
  • 3.6 Ensure own values do not effect the working relationship
4. Target financial literacy education to client needs
  • 4.1. Identify specific needs of clients or target group in relation to financial literacy education
  • 4.2 Identify specific money management issues relating to different target groups
No information
No information
Replaces
State Code National Code Title Type
D2533 CHCFLE301A Work with clients needing financial literacy education Unit of competency