Unit of competency Outline
Date retreived
22/07/2026 8:08 PM AWST
22/07/2026 8:08 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work with clients needing financial literacy education
Work with clients needing financial literacy education
Unit of competency
National Code
CHCFLE301A
CHCFLE301A
State Code
D2533
D2533
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/07/2014
Field of Education
081199 - Banking, Finance And Related Fields, N.e.c.
Original Release Date
15/07/2014
Nominal Hours
40
Description
DescriptorThis unit describes the skills and knowledge required to work in the community sector with clients requiring basic education in financial literacy
Notes
Elements and Performance Criteria
1. Identify own values and attitudes in relation to personal financial management
- 1.1 Identify influence of own values and attitudes towards money management
- 1.2 Recognise one's own budgeting and money management behaviours, and influence of significant others, in relation to money management
2. Identify roles and boundaries relevant to role of financial literacy education
- 2.1 Identify the role of a financial literacy educator
- 2.2 Identify the information limits provided by financial literacy educators
- 2.3 Refer appropriately to specialist services
3. Recognise the values and attitudes of diverse client groups in relation to financial management
- 3.1 Assist clients to identify influence of own values and attitudes towards money management
- 3.2 Assist clients to identify their own money management styles, in relation to saving and spending
- 3.3 Assist clients to identify any barriers to effective personal money management
- 3.4 Apply understanding of the role of money for different client groups
4. Target financial literacy education to client needs
- 4.1. Identify specific needs of clients or target group in relation to financial literacy education
- 4.2 Identify specific money management issues relating to different target groups
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Client groups may include but are not limited to:
Youth
Aged
Church and community groups
Schools
Low income earners
Centrelink recipients
Vulnerable clients
Barriers to effective personal money management may relate to, for example:
Low levels of literacy and numeracy
Mental health issues
Cultural and language background
Alcohol and other drugs issues
Domestic violence issues
Delivery of financial literacy education may include:
Groups
Target communities
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Client groups may include but are not limited to:
Youth
Aged
Church and community groups
Schools
Low income earners
Centrelink recipients
Vulnerable clients
Barriers to effective personal money management may relate to, for example:
Low levels of literacy and numeracy
Mental health issues
Cultural and language background
Alcohol and other drugs issues
Domestic violence issues
Delivery of financial literacy education may include:
Groups
Target communities
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit is best assessed in the workplace or in a simulated workplace under the normal of range conditions
Assessment should be gathered on one or more occasions but must reflect the normal range of client situations encountered in the workplace
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice is encouraged with other community services units of competency, such as:
CHCFLE302A Educate clients in fundamental financial literacy skills
CHCFLE303A Educate clients to understand debt and consumer credit
Resources required for assessment of this unit include access to:
an appropriate workplace where assessment can take place or simulation of realistic workplace setting for assessment
Method of assessment:
In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit is best assessed in the workplace or in a simulated workplace under the normal of range conditions
Assessment should be gathered on one or more occasions but must reflect the normal range of client situations encountered in the workplace
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice is encouraged with other community services units of competency, such as:
CHCFLE302A Educate clients in fundamental financial literacy skills
CHCFLE303A Educate clients to understand debt and consumer credit
Resources required for assessment of this unit include access to:
an appropriate workplace where assessment can take place or simulation of realistic workplace setting for assessment
Method of assessment:
In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVB99 | CHCEDU005 | Work with clients to identify financial literacy education needs | Unit of competency |
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