Packaging Rules

PACKAGING RULES
12 units are required for award of this qualification including:
7 core units
5 elective units
A wide range of elective units is available, including:
Group A electives which are recommended for culturally aware and respectful practice
Other relevant electives listed below
Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing
Core units
CHCADMIN302D Provide administrative support
CHCCH301C Work effectively in social housing
CHCCOM302D Communicate appropriately with clients and colleagues
CHCCS400C Work within a relevant legal and ethical framework
CHCINF302D Maintain the organisation’s information systems
CHCORG303C Participate effectively in the work environment
HLTWHS300A Contribute to WHS processes
The importance of culturally aware and respectful practice
All workers undertaking social housing work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.
Group A - electives recommended for culturally aware and respectful practice
Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:
HLTHIR403C Work effectively with culturally diverse clients and co-workers
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
Other relevant electives
Electives are to be selected in line with specified Packaging Rules. The following list of electives is provided to facilitate selection. Employers may specify that certain electives are required to address specific workplace needs.

BSBATSIC412A Maintain and protect cultural values in the organisation
CHCCH317A Respond to property maintenance enquiries
CHCCH413A Manage tenancy rent, charges and rental arrears
CHCCH419C Manage property maintenance implementation
CHCCH426B Support client participation in the organisation
CHCCS311D Deliver and monitor services to clients
CHCCS410A Facilitate client participation in the organisation and its management
CHCCS419C Provide support services to clients
CHCCS421B Undertake community sector work within own community
CHCCS422B Respond holistically to client issues and refer appropriately
CHCDFV301A Recognise and respond appropriately to domestic and family violence
CHCGROUP201C Support the activities of existing groups
CHCLLN403A Identify clients with language, literacy and numeracy needs and respond effectively
CHCMH411A Work with people with mental health issues
CHCNET301D Participate in networks
CHCNET404B Facilitate links with other services
CHCPOL301B Participate in policy development
CPPDSM3014A Undertake property inspection
HLTHIR403C Work effectively with culturally diverse clients and co-workers
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
PSPETHC301B Uphold the values and principles of public service
PSPGOV201B Work in a public sector environment
PSPLEGN301B Comply with legislation in the public sector
Financial literacy education electives
CHCFLE301A Work with clients needing financial literacy education
CHCFLE302A Educate clients in fundamental financial literacy skills
CHCFLE303A Educate clients to understand debt and consumer credit