Qualification Outline

Date retreived
22/07/2026 5:12 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Social Housing

Certificate III in Social Housing

Qualification
National Code:
CHC30508
State Code:
D272
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0905 - Human Welfare Studies And Services
Original TGA Release Date
25/03/2011
Approved Date
28/07/2009
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
420
Duration
1 Semester
Current Release Number
1.00
Current Release Date
25/03/2011
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 25/03/2011 Current Approved
Description

This qualification applies to staff who work under direct supervision in an administrative and/or assisting capacity in delivering housing support services in the social housing sector, including support to tenants and residents, applicants and the community, including clients who are experiencing homelessness or at risk of experiencing homelessness.

Occupational titles may include:
Aboriginal and/or Torres Strait Islander housing worker
Housing assistant
Administration officer
Neighbourhood renewal worker
Administrative assistant
Tenant administration worker
Administrative support worker
Tenant
Clerical worker
Volunteer tenant manager

Schedule
Packaging Rules
12 units are required for award of this qualification including:
- 7 core units
- 5 elective units

A wide range of elective units is available, including:
- Group A electives which are recommended for culturally aware and respectful practice
- Other relevant electives listed in the qualification outline
- Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
- Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing
1. Core Units

All seven (7) units must be completed

State Code National Code Title Hours Type
D2312 CHCCOM302C Communicate appropriately with clients and colleagues 45 Unit of competency
D8381 HLTOHS300B Contribute to OHS processes 30 Unit of competency
D2578 CHCINF302C Maintain the organisation's information systems 20 Unit of competency
D8589 CHCORG303B Participate effectively in the work environment 35 Unit of competency
D8541 CHCADMIN302D Provide administrative support 20 Unit of competency
D8549 CHCCH301B Work effectively in social housing 35 Unit of competency
D8556 CHCCS400B Work within a relevant legal and ethical framework 50 Unit of competency
2. Group A Elective Units

One (1) unit to be completed
The following table outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.

State Code National Code Title Hours Type
D8281 HLTHIR403C Work effectively with culturally diverse clients and co-workers 30 Unit of competency
3. Other Elective Units

Four (4) units to be completed
The following table outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.

State Code National Code Title Hours Type
D2334 CHCCS410A Facilitate client participation in the organisation and its management 40 Unit of competency
D8550 CHCCH419B Manage property maintenance implementation 30 Unit of competency
D2343 CHCCS422A Respond holistically to client issues and refer appropriately 60 Unit of competency
D2268 CHCCH317A Respond to property maintenance enquiries 25 Unit of competency
Replaces
State Code National Code Title Type
S312 CHC30702 Certificate III in Social Housing Qualification
Replaced By
State Code National Code Title Type
J007 CHC30512 Certificate III in Social Housing Qualification
VET Info Notes
This training program is a representation of the qualification code CHC30508 taken from the Community Services Training Package CHC08 which should be consulted for full description of requirements. This qualification is the copyright of DEEWR.
1. This is only a model training program created in STARS on 28/7/2009 by VET Teaching & Learning, Dept of Education & Training.
Entry Requirements

Not Applicable

Traineeships and Apprenticeships
No information