Unit of competency Outline

Date retreived
22/07/2026 12:48 PM AWST

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Participate effectively in the work environment

Participate effectively in the work environment

Unit of competency
National Code
CHCORG303B
State Code
D8589
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
30/08/2012
Field of Education
120505 - Work Practices Programmes
Original Release Date
30/08/2012
Nominal Hours
35
Description
DescriptorThis unit describes the knowledge and skills required to work effectively as an individual and in work groups to contribute to achievement of organisation objectives
Notes
Elements and Performance Criteria
1. Contribute to the effective operation of the workgroup
  • 1.1 Identify own job responsibilities and their contribution to service delivery
  • 1.2 Work within defined job role and responsibilities
  • 1.3 Seek assistance and direction and obtain as required
  • 1.4 Work in a manner that complements that of others according to policies and rules of workplace practice
  • 1.5 Complete activities to standard expected in workplace
  • 1.6 Carry out set tasks in a positive and courteous manner
  • 1.7 Identify resources needed to carry out own work duties
  • 1.8 Deal with shortages of resources according to organisation practices
  • 1.9 Keep work area well organised and safe in accordance with relevant standards/policies
2. Review and develop own work performance
  • 2.1 Monitor own work according to requirements for job quality and customer service
  • 2.2 Plan work activities to achieve individual objectives and organisation expectations
  • 2.3 Report to supervisor when work requirements are unable to be met
  • 2.4 Clearly communicate to supervisor/appropriate person, need for additional support to improve performance
  • 2.5 Report need for training to supervisor, as required
  • 2.6 Undertake training as appropriate
  • 2.7 Take opportunities for support and supervision as required
3. Work cooperatively with others
  • 3.1 Use problem solving when necessary so work is completed according to organisation policies and practices
  • 3.2 Demonstrate respect for individual differences of workers in workplace relationships
  • 3.3 Demonstrate understanding and application of the value of cultural differences and diversity when working with others
  • 3.4 Identify and show respect for different roles and responsibilities
  • 3.5 Behave appropriately in the workplace, in a manner likely to promote cooperation
  • 3.6 Share information with others in order to complete set activities
  • 3.7 Report conflicts in the workplace to supervisor
4. Contribute to the development of policies, practices and structures of an organisation
  • 4.1 Report concerns regarding administrative policies, practices and procedures to supervisor
  • 4.2 Report concerns regarding job responsibilities to supervisor
  • 4.3 Provide information, ideas and suggestions to supervisor when requested
  • 4.4 Participate in staff meetings/working groups, if required
No information
No information
Replaces
State Code National Code Title Type
D2625 CHCORG303A Participate effectively in the work environment Unit of competency
Replaced By
State Code National Code Title Type
WC953 CHCORG303C Participate effectively in the work environment Unit of competency