Qualification Outline
22/07/2026 4:27 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Health Support Services
Certificate III in Health Support Services
HLT32812
J068
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 07/05/2012 | Current | Approved |
Description
This qualification covers workers who provide support for the effective functioning of health services, requiring discretion and judgement. These functions are carried out under supervision. These workers may also provide a team leadership, workplace training or leading hand function. Health Support Services do not involve direct care assistance tasks such as assisting other staff with care of clients.
This qualification is suited to Australian Apprenticeship pathways.
Occupational titles for these workers may include:
Laundry leading hand
Maintenance supervisor
Senior kitchen hand
Senior cleaner
Food safety supervisor
Schedule
Packaging Rules
Fifteen (15) units of competency are required for award of this qualification, including:- four (4) core units
- eleven (11) elective units
A wide range of electives is available and can be packaged to provide either:
- a generic qualification that covers a range of work functions, or
- a targeted qualification as required for specific work roles
Elective units are to be packaged as follows:
- For a generic qualification select a minimum of six (6) units of competency from the relevant electives listed below (i.e. across all streams)
OR
- For a qualification targeted to a specific area of work select a minimum of six (6) units of competency from the relevant elective group
and additional electives may be selected from:
- Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Health and/or Community Services Training Packages
- Where appropriate, to address workplace requirements, up to three (3) units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on TGA or other public listing
1. Core Units
All four (4) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WD165 | HLTHIR301C | Communicate and work effectively in health | 40 | Unit of competency |
| D8306 | HLTIN301C | Comply with infection control policies and procedures | 30 | Unit of competency |
| D0712 | BSBFLM303C | Contribute to effective workplace relationships | 30 | Unit of competency |
| WD311 | HLTWHS200A | Participate in WHS processes | 20 | Unit of competency |
2. Group A Cleaning Work Elective Units
At least six (6) units must be completed for cleaning work.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S4314 | PRMCL10B | Clean ceiling surfaces and fittings | 6 | Unit of competency |
| S4313 | PRMCL09B | Clean glass surfaces | 5 | Unit of competency |
| S4321 | PRMCL20B | Clean using pressure washing | 6 | Unit of competency |
| S4315 | PRMCL13B | Clean window coverings | 5 | Unit of competency |
| S4323 | PRMCL22B | Organise and monitor cleaning operations | 8 | Unit of competency |
| S4311 | PRMCL03B | Replace a hard floor finish | 12 | Unit of competency |
| S4310 | PRMCL02B | Restore a hard floor surface | 14 | Unit of competency |
| S4338 | PRMCC04A | Use dry absorbent compound | 18 | Unit of competency |
| S4337 | PRMCC03A | Use dry foam shampoo | 11 | Unit of competency |
| S4335 | PRMCC01A | Use hot water extraction | 10 | Unit of competency |
| S4339 | PRMCC05A | Use wet foam shampoo | 11 | Unit of competency |
| S4318 | PRMCL16B | Wash furniture and fittings | 8 | Unit of competency |
3. Group B Laundry Work Elective Units
At least six (6) units must be completed for laundry work.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| W7313 | LMTGN3001B | Control production in a section of a textiles, clothing and footwear enterprise | 60 | Unit of competency |
| W7310 | LMTGN2008B | Coordinate work of team or section | 30 | Unit of competency |
| W7307 | LMTGN2005B | Perform minor maintenance | 40 | Unit of competency |
| W7312 | LMTGN2010B | Perform tasks to support production | 30 | Unit of competency |
| W7308 | LMTGN2006B | Perform test or inspection to check product quality | 40 | Unit of competency |
| W7324 | LMTGN4005A | Plan and implement production within a work area | 50 | Unit of competency |
| W7316 | LMTGN3005B | Plan tasks to assist production operations | 80 | Unit of competency |
4. Group C Food Services Work Elective Units
At least six (6) units must be completed for food services work.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D8261 | HLTFS310C | Apply and monitor food safety requirements | 10 | Unit of competency |
| D8263 | HLTFS312C | Conduct food safety audits | 5 | Unit of competency |
| S6543 | SITXINV002A | Control and order stock | 25 | Unit of competency |
| D8262 | HLTFS311C | Develop food safety programs | 15 | Unit of competency |
| D8257 | HLTFS207C | Follow basic food safety practices | 20 | Unit of competency |
| D8260 | HLTFS309C | Oversee the day-to-day implementation of food safety in the workplace | 25 | Unit of competency |
| WD208 | HLTNA302D | Plan and evaluate meals and menus to meet recommended dietary guidelines | 40 | Unit of competency |
| S6370 | SITHCCC029A | Prepare foods according to dietary and cultural needs | 36 | Unit of competency |
| WD154 | HLTFS302D | Prepare foods suitable for a range of food service settings | 40 | Unit of competency |
| S6350 | SITHCCC009A | Prepare vegetables, fruit, eggs and farinaceous dishes | 40 | Unit of competency |
5. Group D Culturally Aware and Respectful Practice
It is recommended that one (1) or both units be completed.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D8283 | HLTHIR404D | Work effectively with Aboriginal and/or Torres Strait Islander people | 30 | Unit of competency |
| D8281 | HLTHIR403C | Work effectively with culturally diverse clients and co-workers | 30 | Unit of competency |
6. Other Relevant Elective Units
The remaining units may be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D051 | HLT32807 | Certificate III in Health Support Services | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZA4 | HLT33215 | Certificate III in Health Support Services | Qualification |
No information
Entry Requirements
Not Applicable
Traineeships and Apprenticeships