Qualification Outline

Date retreived
22/07/2026 5:14 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Health Support Services

Certificate III in Health Support Services

Qualification
National Code:
HLT33215
State Code:
AZA4
TGA Status:
Deleted
DTWD Status:
Deleted
National Endorsed, State Implementation and Classification
Field of Education
0699 - Other Health
Original TGA Release Date
08/12/2015
Approved Date
22/06/2016
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
480
Duration
2 Semesters
Current Release Number
1.00
Current Release Date
08/12/2015
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 08/12/2015 Current Approved
Description

This qualification covers workers who provide support for the effective functioning of health services. These functions are carried out under supervision and require the use of some discretion and judgement. These workers may also provide a team leadership, workplace training or leading hand function. These workers do not deliver direct care to clients.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Schedule
Packaging Rules
Total number of units = fifteen (15)
- six (6) core units
- nine (9) elective units, consisting of:
- at least six (6) units from the electives listed below
- up to three (3) units from the electives listed below, any endorsed Training Packages or accredited courses - these units must be relevant to the work outcome

Any combination of electives that meets the rules above can be selected for the award of the Certificate III in Health Support Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation.

Packaging for each specialisation:
- at least six (6) Group A electives must be selected for award of the Certificate III in Health Support Services (Cleaning)
- at least six (6) Group B electives must be selected for award of the Certificate III in Health Support Services (Laundry)
- HLTFSE001 and at least five (5) other Group C electives must be selected for award of the Certificate III in Health Support Services (Food Services)

All electives chosen must contribute to a valid, industry-supported vocational outcome.
1. Core Units

All six 6) units must be completed.

State Code National Code Title Hours Type
AVC29 CHCCOM005 Communicate and work in health or community services 50 Unit of competency
AVA32 HLTINF001 Comply with infection prevention and control policies and procedures 30 Unit of competency
AUZ57 HLTWHS005 Conduct manual tasks safely 40 Unit of competency
AUJ68 BSBWOR301 Organise personal work priorities and development 30 Unit of competency
WG738 HLTWHS001 Participate in workplace health and safety 30 Unit of competency
AVC09 CHCDIV001 Work with diverse people 30 Unit of competency
2. Group A Elective Units - Cleaning Specialisation

At least six (6) Group A electives must be selected for award of the Certificate III in Health Support Services (Cleaning).
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
WC098 CPPCLO2010A Clean ceiling surfaces and fittings 8 Unit of competency
WC097 CPPCLO2009A Clean glass surfaces 10 Unit of competency
WC112 CPPCLO3020A Clean using pressure washing 10 Unit of competency
WC109 CPPCLO3013A Clean window coverings 10 Unit of competency
WC118 CPPCLO4022A Organise and monitor cleaning operations 20 Unit of competency
WC108 CPPCLO3003A Replace a hard floor finish 20 Unit of competency
WC107 CPPCLO3002A Restore hard floor surfaces 15 Unit of competency
WC076 CPPCCL2004A Use dry absorbent compound 25 Unit of competency
WC075 CPPCCL2003A Use dry foam shampoo 15 Unit of competency
WC073 CPPCCL2001A Use hot water extraction 25 Unit of competency
WC077 CPPCCL2005A Use wet foam shampoo 15 Unit of competency
WC111 CPPCLO3016A Wash furniture and fittings 6 Unit of competency
3. Group B Elective Units – Laundry Specialisation

At least six (6) Group B electives must be selected for award of the Certificate III in Health Support Services (Laundry).
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
W7313 LMTGN3001B Control production in a section of a textiles, clothing and footwear enterprise 60 Unit of competency
W7310 LMTGN2008B Coordinate work of team or section 30 Unit of competency
W7307 LMTGN2005B Perform minor maintenance 40 Unit of competency
W7312 LMTGN2010B Perform tasks to support production 30 Unit of competency
W7308 LMTGN2006B Perform test or inspection to check product quality 40 Unit of competency
W7324 LMTGN4005A Plan and implement production within a work area 50 Unit of competency
W7316 LMTGN3005B Plan tasks to assist production operations 80 Unit of competency
4. Group C Elective Units – Food Services Specialisation

HLTFSE001 and at least five (5) other Group C electives must be selected for award of the Certificate III in Health Support Services (Food Services).
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AVZ78 HLTFSE005 Apply and monitor food safety requirements 55 Unit of competency
AVA94 HLTAHA018 Assist with planning and evaluating meals and menus to meet recommended dietary guidelines 40 Unit of competency
AVA93 HLTAHA019 Assist with the monitoring and modification of meals and menus according to individualised plans 40 Unit of competency
WF794 SITXINV401 Control stock 25 Unit of competency
AVZ82 HLTFSE001 Follow basic food safety practices 25 Unit of competency
AVZ76 HLTFSE007 Oversee the day-to-day implementation of food safety in the workplace 40 Unit of competency
WF627 SITHCCC307 Prepare food to meet special dietary requirements 55 Unit of competency
AVZ77 HLTFSE006 Prepare foods suitable for a range of client groups 35 Unit of competency
WF612 SITHCCC103 Prepare sandwiches 6 Unit of competency
WF617 SITHCCC204 Produce vegetable, fruit, egg and farinaceous dishes 40 Unit of competency
AVA92 HLTAHA020 Support food services in menu and meal order processing 50 Unit of competency
5. Other Electives

Up to nine (9) units may be completed in order to be awarded the general Health Support Services qualification.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AVZ75 HLTFSE008 Conduct internal food safety audits 55 Unit of competency
AUI54 BSBFLM312 Contribute to team effectiveness 30 Unit of competency
D7125 AHCPMG302A Control plant pests, diseases and disorders 35 Unit of competency
D7124 AHCPMG301A Control weeds 30 Unit of competency
WF782 SITXFSA401 Develop and implement a food safety program 36 Unit of competency
AVD74 SISCAQU004 Develop and implement pool water maintenance procedures 20 Unit of competency
D7257 AHCTRF302A Establish turf 30 Unit of competency
AVC68 CHCCCS009 Facilitate responsible behaviour 35 Unit of competency
D7258 AHCTRF303A Implement a grassed area maintenance program 24 Unit of competency
D7088 AHCNSY306A Implement a propagation plan 30 Unit of competency
WC126 CPPCMN4002B Implement and monitor environmentally sustainable work practices 40 Unit of competency
D6759 AHCCHM303A Prepare and apply chemicals 35 Unit of competency
AVC08 CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety 30 Unit of competency
AUL02 BSBINN301 Promote innovation in a team environment 30 Unit of competency
AVC57 CHCCCS020 Respond effectively to behaviours of concern 15 Unit of competency
AVD77 SISCAQU001 Test pool water quality 10 Unit of competency
D6760 AHCCHM304A Transport, handle and store chemicals 10 Unit of competency
WF779 SITXFSA101 Use hygienic practices for food safety 15 Unit of competency
Replaces
State Code National Code Title Type
J068 HLT32812 Certificate III in Health Support Services Qualification
No information
Entry Requirements
No information
Traineeships and Apprenticeships
(TR04540) HEALTH SUPPORT SERVICES (LEVEL 3) Traineeship