Unit of competency Outline
Date retreived
22/07/2026 6:28 AM AWST
22/07/2026 6:28 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Contribute to team effectiveness
Contribute to team effectiveness
Unit of competency
National Code
BSBFLM312
BSBFLM312
State Code
AUI54
AUI54
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
120505 - Work Practices Programmes
Original Release Date
15/09/2015
Nominal Hours
30
Description
This unit describes the skills and knowledge required to contribute to the effectiveness of the work team. It involves planning with the team to meet expected outcomes, developing team cohesion, participating in and facilitating the work team, and communicating with the management of the organisation.It applies to individuals who play a prominent part in motivating, mentoring, coaching and developing team cohesion through team leadership and forming the link between the management of the organisation and the team members. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve complex or non-routine activities that require some discretion and judgement.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Contribute to team outcomes
- 1.1 Consult team members to identify team purpose, roles, responsibilities, goals, plans and objectives
- 1.2 Support team members to meet expected outcomes
2 Support team cohesion
- 2.1 Encourage team members to participate in the planning, decision making and operational aspects of the work team to their level of responsibility
- 2.2 Encourage team members to take responsibility for their own work and to assist each other in undertaking required roles and responsibilities
- 2.3 Provide feedback to team members to encourage, value and reward team members’ efforts and contributions
- 2.4 Identify and address issues, concerns and problems identified by team members, or refer to relevant persons as required
3 Participate in work team
- 3.1 Actively encourage and support team members to participate in team activities and communication processes and to take responsibility for their actions
- 3.2 Support the team to identify and resolve problems which impede its performance
- 3.3 Utilise own contribution to work team to serve as a role model for others and enhance the organisation’s image within the work team, the organisation and with clients/customers
4 Communicate with management
- 4.1 Maintain open communication with line manager/management at all times
- 4.2 Communicate information from line manager/management to the team
- 4.3 Communicate unresolved issues to line manager/management and follow up to ensure action is taken in response to these matters
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WB897 | BSBFLM312C | Contribute to team effectiveness | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCD94 | BSBTWK201 | Work effectively with others | Unit of competency |