Qualification Outline

Date retreived
22/07/2026 5:21 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Aviation (Ground Operations and Service)

Certificate III in Aviation (Ground Operations and Service)

Qualification
National Code:
AVI30319
State Code:
BET4
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
0807 - Tourism
Original TGA Release Date
13/08/2019
Approved Date
23/07/2021
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
492
Duration
2 Semesters
Current Release Number
4.00
Current Release Date
20/10/2022
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
4.00 20/10/2022 Current Approved
3.00 25/05/2021 Replaced Approved
2.00 01/02/2021 Replaced Approved
1.00 13/08/2019 Replaced Approved
Description

This qualification provides individuals with technical and non-technical aviation skills to operate effectively in a broad range of ground operations and service roles.
Individuals working at this level will apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known and stable contexts within established parameters.
Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states and territories. Compliance with these requirements may be required nationally and/or in various jurisdictions.
Job role types may include:
Baggage Operator
Customer Service Operator
Ground Operator
Ramp Operator.

Schedule
Packaging Rules
A total of twenty (20) units of competency comprising:
- Eleven (11) core units listed below, plus
- Nine (9) general elective units from the general elective units listed below.
- Up to two (2) elective units may be selected from any relevant nationally endorsed Training Package or accredited course. The elective units must contribute to the vocational outcomes of the qualification

Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with.

The following imported unit has a prerequisite unit:
- SITTTSL014 Construct advanced international airfares
1. Core Units

All eleven (11) units must be completed.

State Code National Code Title Hours Type
OBD22 AVIF0023 Apply aircraft safety procedures 20 Unit of competency
OBD10 AVIF0034 Apply aviation work health and safety procedures 20 Unit of competency
AVJ26 TLIF3091 Apply awareness of dangerous goods and hazardous materials requirements 15 Unit of competency
AVI86 TLIJ3002 Apply quality systems 40 Unit of competency
OBC72 AVIJ0001 Contribute to the achievement of on-time performance standards 20 Unit of competency
OBD08 AVIF0036 Implement regulations and policies during aviation safety and service operations 20 Unit of competency
OBB48 AVIZ0004 Maintain security awareness and vigilance in an aviation workplace 20 Unit of competency
OBD23 AVIF0020 Manage human factors and situational awareness in an aviation operational environment 30 Unit of competency
OAA36 TLIE0002 Process workplace documentation 20 Unit of competency
OAA35 TLIO0001 Undertake emergency response action to a security threat 20 Unit of competency
OBC95 AVIG0003 Work effectively in the aviation industry 20 Unit of competency
2. General Elective Units

At least seven (7) of the nine (9) units required must be chosen from the general elective units listed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OBD39 AVID0005 Accept dangerous goods for air transport 20 Unit of competency
ODX71 TLIP0002 Advise on and construct fares for customers 32 Unit of competency
OBC78 AVII0003 Advise on major services and attractions at aviation destinations 140 Unit of competency
OBC46 AVIO0019 Apply and monitor aviation workplace security procedures 30 Unit of competency
OEB05 SITTTVL006 Book tourism products and process documentation 70 Unit of competency
ODP53 TLIE0008 Calculate mass, area and quantify dimensions 15 Unit of competency
OBC77 AVII0009 Check in aircraft passengers 20 Unit of competency
OBC67 AVIL0004 Complete aircraft dispatch duties 20 Unit of competency
OBR37 TLIA0004 Complete receival and despatch documentation 40 Unit of competency
OBD40 AVID0004 Conduct baggage handling operations 20 Unit of competency
OBD30 AVIE0004 Conduct radio procedures in an aviation operational environment 20 Unit of competency
OBR41 TLIE0003 Consolidate manifest documentation 20 Unit of competency
OEB01 SITTTVL010 Construct advanced international airfares 35 Unit of competency
OEB02 SITTTVL009 Construct international airfares 65 Unit of competency
OBC23 AVIW0022 Coordinate aircraft movements and storage 10 Unit of competency
OCF10 BSBOPS402 Coordinate business operational plans 35 Unit of competency
OCF16 BSBOPS304 Deliver and monitor a service to customers 50 Unit of competency
AWM97 TLIC3005 Drive heavy combination vehicle 40 Unit of competency
AWM98 TLIC3004 Drive heavy rigid vehicle 40 Unit of competency
OBD42 AVIC0001 Drive on the airside 10 Unit of competency
AWM62 TLID3015 Identify and label explosives/dangerous goods 20 Unit of competency
ODQ11 TLIG0002 Lead a work team 40 Unit of competency
OCF18 BSBOPS301 Maintain business resources 15 Unit of competency
OBR23 TLIE0004 Maintain freight records 8 Unit of competency
OBC68 AVIL0003 Manage a check-in queue 20 Unit of competency
OBC48 AVIO0017 Manage disruptive behaviour and unlawful interference with aviation 20 Unit of competency
OBD00 AVIF0044 Marshal aircraft 20 Unit of competency
OBD32 AVIE0003 Operate aeronautical radio 25 Unit of competency
OBC31 AVIW0017 Operate aircraft embarkation and disembarkation equipment 20 Unit of competency
OBC36 AVIW0012 Operate aircraft refuelling nozzle 40 Unit of competency
OBC33 AVIW0011 Operate baggage tug 20 Unit of competency
AWM91 TLIC3042 Operate coach/bus 35 Unit of competency
OBC28 AVIW0018 Operate ramp equipment 20 Unit of competency
AWM90 TLIC3063 Operate vehicle carrying special loads 40 Unit of competency
OBC66 AVIL0005 Plan an aircraft load 40 Unit of competency
AWM40 TLIE3004 Prepare workplace documents 20 Unit of competency
OBC74 AVII0010 Provide assistance to transit and arriving passengers 30 Unit of competency
OCD30 HLTAID011 Provide First Aid 18 Unit of competency
OBC82 AVII0004 Provide quality customer service 20 Unit of competency
OBC25 AVIW0020 Refuel aircraft 40 Unit of competency
AVL09 TLIA1001 Secure cargo 20 Unit of competency
OEB03 SITTTVL008 Source airfares and issue tickets for domestic flights 45 Unit of competency
OCE33 BSBLDR301 Support effective workplace relationships 35 Unit of competency
OBR50 TLIA0018 Transfer cargo 40 Unit of competency
OEA93 SITTTVL007 Use a computerised reservations or operations system 120 Unit of competency
AVI82 TLIK2010 Use infotechnology devices in the workplace 40 Unit of competency
OAQ30 BSBXTW301 Work in a team 35 Unit of competency
Replaces
State Code National Code Title Type
AZS3 AVI30416 Certificate III in Aviation (Ground Operations and Service) Qualification
No information
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
(TR09310) AVIATION (GROUND OPERATIONS AND SERVICE) (LEVEL 3) Traineeship

Part-time is defined as a minimum of 20 hours per week.