Qualification Outline

Date retreived
22/07/2026 7:33 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Aviation (Ground Operations and Service)

Certificate III in Aviation (Ground Operations and Service)

Qualification
National Code:
AVI30416
State Code:
AZS3
TGA Status:
Replaced
DTWD Status:
Transition (Replaced)
National Endorsed, State Implementation and Classification
Field of Education
0807 - Tourism
Original TGA Release Date
01/03/2016
Approved Date
16/08/2016
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
560
Duration
2 Semesters
Current Release Number
1.00
Current Release Date
01/03/2016
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 01/03/2016 Current Transition (Replaced)
Description

This qualification provides individuals with technical and non-technical aviation skills to operate effectively in a broad range of ground operations and service roles.
Individuals working at this level will apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known and stable contexts within established parameters.
Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states and territories. Compliance with these requirements may be required nationally and/or in various jurisdictions.
Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.
Occupations may include:
Baggage Operations
Customer Service Operations
Flight Dispatch Operations
Ground Operations
Ramp Operations.

Schedule
Packaging Rules
A total of twenty one (21) units of competency comprising:
- nine (9) core units listed below plus
-twelve (12) general elective units from the general elective units listed below. The general elective units must contribute to the vocational outcomes of the qualification.

Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with.

The following imported unit has a prerequisite unit:
SITTTSL312 Construct advanced international airfares.
1. Core Units

All nine (9) units must be completed.

State Code National Code Title Hours Type
AVX44 AVIF0001 Apply aircraft safety procedures 20 Unit of competency
AWP92 AVIF0012 Apply aviation work health and safety procedures 20 Unit of competency
AVI86 TLIJ3002 Apply quality systems 40 Unit of competency
AWP54 AVIJ2001 Contribute to the achievement of on-time performance standards 20 Unit of competency
AWP89 AVIF2010 Implement regulations and policies during aviation safety and service operations 20 Unit of competency
AWO75 AVIZ2050 Maintain security awareness and vigilance in an aviation workplace 20 Unit of competency
AWM40 TLIE3004 Prepare workplace documents 20 Unit of competency
AWL47 TLIO3007 Undertake emergency response action to a security threat 20 Unit of competency
AWP75 AVIG2002 Work effectively in the aviation industry 20 Unit of competency
2. General Elective Units

Twelve (12) units must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWQ05 AVID2001 Accept dangerous goods for air transport 20 Unit of competency
AVI13 TLIP3034 Advise on and construct fares for customers 32 Unit of competency
AWP70 AVII0001 Advise on major services and attractions at aviation destinations 140 Unit of competency
AWO97 AVIY0010 Apply aeronautical knowledge and civil air law to flight dispatch operations 35 Unit of competency
AWP24 AVIO2015 Apply and monitor aviation workplace security procedures 30 Unit of competency
AWP63 AVII2007 Check in aircraft passengers 20 Unit of competency
AWP48 AVIL3002 Complete aircraft dispatch duties 20 Unit of competency
AWN48 TLIA3015 Complete receival/despatch documentation 40 Unit of competency
AWQ06 AVID0002 Conduct baggage handling operations 20 Unit of competency
AWM35 TLIE3012 Consolidate manifest documentation 20 Unit of competency
WF731 SITTTSL312 Construct advanced international airfares 40 Unit of competency
WF729 SITTTSL310 Construct normal international airfares 40 Unit of competency
WF730 SITTTSL311 Construct promotional international airfares 40 Unit of competency
AUI32 BSBFLM303 Contribute to effective workplace relationships 30 Unit of competency
AUI54 BSBFLM312 Contribute to team effectiveness 30 Unit of competency
AWP07 AVIW3021 Coordinate aircraft ground operations 10 Unit of competency
AWP08 AVIW3011 Defuel aircraft 40 Unit of competency
AUM29 BSBCUS301 Deliver and monitor a service to customers 40 Unit of competency
AWM97 TLIC3005 Drive heavy combination vehicle 40 Unit of competency
AWM98 TLIC3004 Drive heavy rigid vehicle 40 Unit of competency
AVJ62 TLIE3002 Estimate/calculate mass, area and quantify dimensions 15 Unit of competency
AWM62 TLID3015 Identify and label explosives/dangerous goods 20 Unit of competency
AWP72 AVIH0004 Implement instrument flight rules planning procedures 45 Unit of competency
AVJ00 TLIG3002 Lead a work team or group 40 Unit of competency
AWM36 TLIE3018 Maintain freight records 8 Unit of competency
AWP51 AVIL2001 Manage a check-in queue 20 Unit of competency
AWP71 AVIH0003 Manage aircraft performance and load 45 Unit of competency
AVX84 AVIO0002 Manage disruptive behaviour and unlawful interference with aviation 20 Unit of competency
AVX80 AVIF0014 Manage human factors in aviation operations 50 Unit of competency
AWP96 AVIF0003 Manage human factors in flight dispatch operations 20 Unit of competency
AWP78 AVIF3016 Marshal aircraft 20 Unit of competency
AWO95 AVIY0012 Monitor flight performance 35 Unit of competency
AWP99 AVIE0001 Operate aeronautical radio 25 Unit of competency
AWP12 AVIW3003 Operate aircraft embarkation and disembarkation equipment 20 Unit of competency
AWP10 AVIW3005 Operate aircraft push-out tug 20 Unit of competency
AWP16 AVIW2029 Operate aircraft refuelling nozzle 40 Unit of competency
AWP18 AVIW2002 Operate an aerobridge 20 Unit of competency
AWP17 AVIW2010 Operate baggage tug 20 Unit of competency
AWM91 TLIC3042 Operate coach/bus 35 Unit of competency
AWP11 AVIW3004 Operate ramp equipment 20 Unit of competency
AWM90 TLIC3063 Operate vehicle carrying special loads 40 Unit of competency
AWQ07 AVID0001 Package dangerous goods for air transport 40 Unit of competency
AWP46 AVIL3003 Plan an aircraft load 40 Unit of competency
WF724 SITTTSL305 Process reservations 20 Unit of competency
WF726 SITTTSL307 Process travel-related documentation 15 Unit of competency
AWP62 AVII2008 Provide assistance to transit and arriving passengers 30 Unit of competency
WG732 HLTAID003 Provide first aid 20 Unit of competency
AWP68 AVII0002 Provide quality customer service 20 Unit of competency
AUI34 BSBFLM306 Provide workplace information and resourcing plans 40 Unit of competency
AWP09 AVIW3006 Refuel aircraft 40 Unit of competency
AWP20 AVIR3001 Service customer airline contracts 30 Unit of competency
WF728 SITTTSL309 Source airfares for domestic flights 35 Unit of competency
AWP00 AVIW4034 Supervise aircraft refuelling 20 Unit of competency
AUL72 BSBFLM305 Support operational plan 40 Unit of competency
AWN50 TLIA3008 Transfer cargo 40 Unit of competency
WF727 SITTTSL308 Use a computerised reservations or operations system 120 Unit of competency
AVI82 TLIK2010 Use infotechnology devices in the workplace 40 Unit of competency
Replaces
State Code National Code Title Type
S628 AVI30408 Certificate III in Aviation (Ground Operations and Service) Qualification
Replaced By
State Code National Code Title Type
BET4 AVI30319 Certificate III in Aviation (Ground Operations and Service) Qualification
No information
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
(TR09310) AVIATION (GROUND OPERATIONS AND SERVICE) (LEVEL 3) Traineeship

Part-time is defined as a minimum of 20 hours per week.