Qualification Outline
22/07/2026 6:00 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Health Support Services
Certificate III in Health Support Services
HLT32807
D051
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 25/03/2011 | Current | Approved |
Description
This qualification covers workers who provide support for the effective functioning of health services, requiring discretion and judgement. These functions are carried out under supervision. These workers may also provide a team leadership, workplace training or leading hand function. Health Support Services do not involve direct care assistance tasks such as assisting other staff with care of clients.
This qualification is suited to Australian Apprenticeship pathways.
Occupational titles for these workers may include:
Laundry leading hand
Maintenance supervisor
Senior kitchen hand
Senior cleaner
Food safety supervisor
Schedule
Packaging Rules
15 units of competency are required for award of this qualification, including:- 4 core units
- 11 elective units
A wide range of electives is available and can be packaged to provide either:
- a generic qualification that covers a range of work functions, or
- a targeted qualification as required for specific work roles
Elective units are to be packaged as follows:
- For a generic qualification select a minimum of 6 units of competency from the relevant electives listed in the qualification outline (i.e. across all streams)
or
- For a qualification targeted to a specific area of work select a minimum of 6 units of competency from the relevant elective group
and additional electives may be selected from:
- Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Health and/or Community Services Training Packages
- Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qu
1. Core Units
All four (4) units must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D8280 | HLTHIR301B | Communicate and work effectively in health | 40 | Unit of competency |
| D8306 | HLTIN301C | Comply with infection control policies and procedures | 30 | Unit of competency |
| D0712 | BSBFLM303C | Contribute to effective workplace relationships | 30 | Unit of competency |
| D8380 | HLTOHS200B | Participate in OHS processes | 20 | Unit of competency |
2. Other Elective Units
Two units to be completed
The following group outlines ONE example of a training program for this qualification. Please refer to the Training Package for the full details of available options
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C7033 | BSBFLM312A | Contribute to team effectiveness | 30 | Unit of competency |
| D8589 | CHCORG303B | Participate effectively in the work environment | 35 | Unit of competency |
| S6542 | SITXINV001A | Receive and store stock | 10 | Unit of competency |
3. Group C Food Sevices Elective Units
Eight (8) units to be completed
The following group outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D8261 | HLTFS310C | Apply and monitor food safety requirements | 10 | Unit of competency |
| S6543 | SITXINV002A | Control and order stock | 25 | Unit of competency |
| C9268 | HLTFS311B | Develop food safety programs | 15 | Unit of competency |
| D8257 | HLTFS207C | Follow basic food safety practices | 20 | Unit of competency |
| D8260 | HLTFS309C | Oversee the day-to-day implementation of food safety in the workplace | 25 | Unit of competency |
| D8349 | HLTNA302C | Plan and evaluate meals and menus to meet recommended dietary guidelines | 40 | Unit of competency |
| S6370 | SITHCCC029A | Prepare foods according to dietary and cultural needs | 36 | Unit of competency |
| D8259 | HLTFS302C | Prepare foods suitable for a range of food service settings | 40 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C890 | HLT31002 | Certificate III in Health Support Services | Qualification |
| AXI3 | HLT30902 | Certificate III in Health Support Services (Cleaning Support Services) | Qualification |
| C463 | HLT30802 | Certificate III in Health Support Services (Client/Patient Support Services) | Qualification |
| AXI2 | HLT30602 | Certificate III in Health Support Services (General Maintenance) | Qualification |
| AXI1 | HLT30502 | Certificate III in Health Support Services (Grounds Maintenance) | Qualification |
| AXI0 | HLT30402 | Certificate III in Health Support Services (Laundry Support Services) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J068 | HLT32812 | Certificate III in Health Support Services | Qualification |
VET Info Notes
1. This qualification is the copyright of The Department of Education, Science & Training (DEST).
2. Further information on this qualification is contained in the Training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to the STARS by the VET Teaching & Learning Directorate of the WA Department of Education & Training on 22 October 2007.
Entry Requirements
Not Applicable
Traineeships and Apprenticeships