Qualification Outline
22/07/2026 4:25 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Health Support Services (Client/Patient Support Services)
Certificate III in Health Support Services (Client/Patient Support Services)
HLT30802
C463
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 11/12/2001 | Current | Approved |
Description
Schedule
1.
COMPULSORY CORE UNITS: Learners to complete the six (6) units listed below.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C3523 | BSBCMN203A | Communicate in the workplace | 30 | Unit of competency |
| C5060 | HLTIN1A | Comply with infection control policies and procedures | 30 | Unit of competency |
| C5040 | HLTHIR2A | Contribute to organisational effectiveness in the health industry | 40 | Unit of competency |
| C5056 | HLTHSE1A | Follow the organisation's occupational health and safety policies | 30 | Unit of competency |
| C3537 | BSBCMN302A | Organise personal work priorities and development | 30 | Unit of competency |
| C3524 | BSBCMN204A | Work effectively with others | 20 | Unit of competency |
2.
COMPULSORY: Learners to select six (6) units from the list below.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C5064 | HLTMS1A | Collect and maintain linen stocks at user-locations | 15 | Unit of competency |
| C5059 | HLTHSE4A | Follow safe manual handling practices | 40 | Unit of competency |
| C5067 | HLTMS4A | Handle and move equipment and goods | 20 | Unit of competency |
| C5070 | HLTMS7A | Handle medical gases safely | 20 | Unit of competency |
| C5071 | HLTMS8A | Handling waste in a health care environment | 30 | Unit of competency |
| C5069 | HLTMS6A | Perform general cleaning tasks in a clinical setting | 30 | Unit of competency |
| C4961 | HLTCSD3A | Prepare and maintain beds | 10 | Unit of competency |
| C5016 | HLTFS4A | Provide ward or unit-based food preparation and distribution services | 30 | Unit of competency |
| C4964 | HLTCSD6A | Respond effectively to difficult or challenging behaviour | 15 | Unit of competency |
| C4966 | HLTCSD8A | Transport clients/patients | 10 | Unit of competency |
| C5066 | HLTMS3A | Undertake routine inventory maintenance | 20 | Unit of competency |
3.
ELECTIVE UNITS: Learners may select three (3) units from:
* Front Line Management units available at Certificate III level (listed below)
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C3538 | BSBFLM303A | Contribute to effective workplace relationships | 40 | Unit of competency |
| C3589 | BSBFLM309A | Support continuous improvement systems and processes | 40 | Unit of competency |
| C3582 | BSBFLM302A | Support leadership in the workplace | 40 | Unit of competency |
| C3585 | BSBFLM305A | Support operational plan | 40 | Unit of competency |
4.
OR
*Workplace Training and Assessment units (listed below)
OR
Units at Certificate III level from the following:
* Health Training Package units
* Community Services Training Package units
* Other national Training Package units
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C0085 | BSZ402A | Conduct assessment | 15 | Unit of competency |
| C0084 | BSZ401A | Plan assessment | 15 | Unit of competency |
| C0086 | BSZ403A | Review assessment | 5 | Unit of competency |
| C0087 | BSZ404A | Train small groups | 30 | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D051 | HLT32807 | Certificate III in Health Support Services | Qualification |
VET Info Notes
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. Unit of Competency BSBCMN303A has been replaced by unit of competency BSBFLM303A (Correct endorsed unit).
4. This qualification was entered on to STARS by Central TAFE on 15/10/03.