Elements and Performance Criteria

Transportation requirements may include:
Mode of transport
Destination
Information specific to the client
Transportation of deceased persons
Accompaniment by health professionals eg nurse or medical officer
Client clothing requirements
Documentation requirements

Transportation equipment may include:
Wheelchair
Stretcher
Trolley
Bed
Motor vehicle

Other equipment may include:
IV stand
Monitors
Humidicrib
Oxygen

Client needs may include:
Appropriate escort, e.g. registered nurse, medical officer, parent, carer, attendant
Nutritional requirements
Comfort requirements

Critical aspects of assessment must include:
Following instructions in accordance with organisational procedures
Transporting and delivering client to correct destination according to safe working practices
Communicating effectively with clients/patients

Concurrent assessment and relationship with other units:
This unit can be assessed independently, however it may be assessed wholly or partly with:
HLTCSD5A Assist with client/patient movement

Essential knowledge required includes:
Patient handling procedures
Procedures for securing a patient
Infection control procedures
Patient/client confidentiality and privacy requirements
When client/patient issues need to be referred to an appropriate health professional

Essential skills required include:
Applying safe working practices, including manual handling techniques
Ability to interpret and follow the instructions and guidance of health professionals involve with the care of patient/clients
Reading and writing skills - literacy competence required to fulfil job roles in a safe manner and as specified by the organisation. The level of skill may range from the ability to understand symbols used in OHS signs, to reading workplace safety pamphlets or procedure manuals, to reading labels and manufacturers' specifications for equipment use. Literacy support available in the workplace may range from having access to support or assistance from expert/mentor/supervisor, to having no communication supports available. Literacy may be required in English or a community language.
Oral communication skills - language competence required to fulfil job roles in a safe manner and as specified by the organisation. Assessors should look for skills in asking questions, providing clear information, listening to and understanding workplace instructions, and clarifying workplace instructions when necessary. Organisations may require competence in English or a community language, depending on client group.
Numeracy skills may range from the ability to complete basic arithmetic calculations such as addition, subtraction, multiplication, division to recording numbers
Problem solving skills required include ability to use available resources and prioritise workload
Ability to work with others and display empathy with client/patient and relatives

Resource requirements include:
Access to equipment used for transporting clients/patients
Relevant policies and procedures manuals
Organisational charts
Instructions for the use of equipment

Assessment may include:
Observation of performance
Oral questioning
Assessee's portfolio/CV
Authenticated evidence of relevant work experience and/or formal/informal learning

Context of assessment:
This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions. Assessment may be conducted on more than one occasion to cover a variety of situations.

A diversity of assessment tasks is also essential for holistic assessment.