Unit of competency Outline
Date retreived
22/07/2026 7:46 AM AWST
22/07/2026 7:46 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Control and order stock
Control and order stock
Unit of competency
National Code
SITXINV002A
SITXINV002A
State Code
S6543
S6543
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
10/02/2014
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
10/02/2014
Nominal Hours
25
Description
This unit describes the performance outcomes, skills and knowledge required to control and order stock. It requires the ability to process stock orders, maintain stock levels, minimise stock losses, manage stocktakes and maintain all documents that relate to the administration of stock. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.The skills required by managers to establish and monitor cost-effective order and supply arrangements are covered in SITXINV003A Manage and purchase stock.
Notes
Elements and Performance Criteria
1 Maintain stock levels and records.
- 1.1 Use stock control systems to administer all stock control and ordering processes fully and efficiently.
- 1.2 Monitor and maintain stock levels to organisation requirements.
- 1.3 Monitor stock security and adjust systems as required.
- 1.4 Monitor and adjust stock reorder cycles as required.
- 1.5 Inform colleagues of their individual responsibilities in regard to the reordering of stock.
- 1.6 Maintain records of stock storage and movement according to organisation procedures.
- 1.7 Monitor stock performance, and identify and report fast or slow-selling items according to organisation procedures.
2 Process stock orders.
- 2.1 Process orders for stock according to organisation procedures.
- 2.2 Maintain and record stock levels ensuring information is complete, correct and current.
- 2.3 Check incoming stock records against purchase and supply agreements and record all necessary details.
3 Minimise stock losses.
- 3.1 Identify and record stock losses according to organisation procedures.
- 3.2 Report losses according to organisation procedures.
- 3.3 Identify avoidable losses and establish reasons for them.
- 3.4 Recommend solutions to loss situations and implement related procedures to prevent future avoidable losses.
4 Follow up orders.
- 4.1 Monitor the delivery process to ensure agreed deadlines are met.
- 4.2 Liaise with colleagues and suppliers to ensure continuity of supply.
- 4.3 Follow up on routine supply problems or refer problems to appropriate person according to organisation policy.
- 4.4 Distribute stock to agreed allocations ensuring that it is protected from loss, contamination, spoilage, temperature abuse and pests, and is in line with relevant OHS and food safety procedures.
5 Organise and administer stocktakes.
- 5.1 Organise stocktakes at appropriate intervals according to organisation policy and procedures.
- 5.2 Allocate stocktaking responsibilities to staff.
- 5.3 Produce accurate stocktake reports within designated timelines.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Stock control systems may be:
manual
computerised.
Stock may include:
food and beverages
equipment, such as office equipment and maintenance and cleaning equipment
linen
stationery
brochures and promotional material
cleaning supplies and chemicals
vouchers and tickets
souvenirs and other retail products.
Stocklosses may relate to:
lack of rotation leading to product deterioration
inappropriate storage conditions
access by pests or vermin
theft
overstocking.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Stock control systems may be:
manual
computerised.
Stock may include:
food and beverages
equipment, such as office equipment and maintenance and cleaning equipment
linen
stationery
brochures and promotional material
cleaning supplies and chemicals
vouchers and tickets
souvenirs and other retail products.
Stocklosses may relate to:
lack of rotation leading to product deterioration
inappropriate storage conditions
access by pests or vermin
theft
overstocking.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
ordering, control and overall administration of continuous stock supply within a specific tourism and hospitality industry environment
ability to meet accuracy and speed requirements for completion and maintenance of stock records
project or work activities conducted over a commercially realistic period of time so that the stock control and maintenance aspects of this unit can be assessed.
Context of and specific resources for assessment
Assessment must ensure:
ordering, control and overall administration of stock within an operationally realistic tourism or hospitality stock control environment
use of current technology, equipment, stock documentation and real stock items
access to stock security and stocktake procedures
involvement of internal and external suppliers.
Methods of assessment
A range of assessment methods should be used to assess the practical skills and knowledge required to control and order stock. The following examples are appropriate for this unit:
review of project activities undertaken by the candidate to control stock for a given period of time for a specific outlet
review of stock control activities undertaken as part of industry placement or training with an industry operator
written and oral questioning or interview to test knowledge of security and stocktake procedures
case studies to assess ability to solve problems related to stock control, stock loss or security
review of workplace reports and records prepared by the candidate related to stock control
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SITXADM001A Perform office procedures
SITXMGT001A Monitor work operations
SITXINV003A Manage and purchase stock.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
ordering, control and overall administration of continuous stock supply within a specific tourism and hospitality industry environment
ability to meet accuracy and speed requirements for completion and maintenance of stock records
project or work activities conducted over a commercially realistic period of time so that the stock control and maintenance aspects of this unit can be assessed.
Context of and specific resources for assessment
Assessment must ensure:
ordering, control and overall administration of stock within an operationally realistic tourism or hospitality stock control environment
use of current technology, equipment, stock documentation and real stock items
access to stock security and stocktake procedures
involvement of internal and external suppliers.
Methods of assessment
A range of assessment methods should be used to assess the practical skills and knowledge required to control and order stock. The following examples are appropriate for this unit:
review of project activities undertaken by the candidate to control stock for a given period of time for a specific outlet
review of stock control activities undertaken as part of industry placement or training with an industry operator
written and oral questioning or interview to test knowledge of security and stocktake procedures
case studies to assess ability to solve problems related to stock control, stock loss or security
review of workplace reports and records prepared by the candidate related to stock control
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SITXADM001A Perform office procedures
SITXMGT001A Monitor work operations
SITXINV003A Manage and purchase stock.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| E1992 | THHGGA07B | Control and order stock | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WF794 | SITXINV401 | Control stock | Unit of competency |