Qualification Outline

Date retreived
22/07/2026 5:27 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Holiday Parks and Resorts

Certificate III in Holiday Parks and Resorts

Qualification
National Code:
SIT31209
State Code:
W730
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
01/01/2011
Approved Date
03/12/2010
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
634
Duration
1 Semester
Current Release Number
1.00
Current Release Date
01/01/2011
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 01/01/2011 Current Approved
Description

This qualification provides the skills and knowledge for an individual to be competent in a range of well-developed skills required in the operation of holiday parks and resorts. Work would be undertaken in a front office, housekeeping or grounds maintenance environment.
The qualification reflects the role of skilled operators who apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. For example, individuals might be required to:
assist with the co-ordination, training and supervision of other workers
perform clerical and other office duties
perform specific front office duties such as reservations, reception, cashiering and other accounts work
service and clean accommodation
perform routine repair work and maintenance and other general duties such as pool and garden care (not as a qualified tradesperson).
The qualification is suitable for an Australian apprenticeship pathway.

Job roles
This qualification is very flexible and is designed to support a broad range of holiday park job roles. Possible job titles include:
Receptionist
Handyperson
Groundsperson
Housekeeper

Prerequisite requirements
There are no prerequisites for entry to this qualification.

Schedule
Packaging Rules
To achieve a Certificate III in Holiday Parks and Resorts, 19 units must be completed:
- all 7 core units
- 12 elective units:
- a minimum of 7 elective units must be selected from the list in the SIT31209 qualification outline
- the remaining 5 elective units may be selected from any endorsed training package.
- a maximum of one Languages other that English (LOTE) unit may be counted as an elective within this qualification.

In all cases, electives must be relevant to the job outcome, local industry requirements and the qualification level.
1. Core Units

All 7 units must be completed

Note: SITHIND001A OR SITTIND001A to be chosen as a core unit

State Code National Code Title Hours Type
WB948 SITHIND001B Develop and update hospitality industry knowledge 15 Unit of competency
WA623 SITXOHS001B Follow health, safety and security procedures 15 Unit of competency
WA624 SITXOHS003B Identify hazards, and assess and control safety risks 15 Unit of competency
S6498 SITXENV001A Participate in environmentally sustainable work practices 20 Unit of competency
WB950 SITTHPR301B Plan and organise daily work 10 Unit of competency
S6493 SITXCOM002A Work in a socially diverse environment 10 Unit of competency
S6492 SITXCOM001A Work with colleagues and customers 15 Unit of competency
2. Elective Units - Administration and Office

12 units to be completed

Note: The following outlines ONE example of a training program for this qualification. Please refer to the Training Package for the full details of available units.

State Code National Code Title Hours Type
S6543 SITXINV002A Control and order stock 25 Unit of competency
WB958 SITTTSL010B Control reservations or operations using a computerised system 120 Unit of competency
S6494 SITXCOM003A Deal with conflict situations 20 Unit of competency
D0789 BSBITU306A Design and produce business documents 60 Unit of competency
S6521 SITXFIN002A Maintain financial records 45 Unit of competency
S6484 SITXADM001A Perform office procedures 20 Unit of competency
WB951 SITTHPR302B Plan and organise in-house recreational activities 54 Unit of competency
S6520 SITXFIN001A Process financial transactions 30 Unit of competency
D0781 BSBITU201A Produce simple word processed documents 40 Unit of competency
WB928 SITHACS001B Provide accommodation reception services 30 Unit of competency
S6489 SITXCCS002A Provide quality customer service 60 Unit of competency
D1027 BSBWOR204A Use business technology 30 Unit of competency
Replaces
State Code National Code Title Type
W101 THC30404 Certificate III in Caravan Park Operations Qualification
Replaced By
State Code National Code Title Type
J440 SIT31212 Certificate III in Holiday Parks and Resorts Qualification
VET Info Notes
This training program is a representation of the qualification code SIT31209 taken from the Tourism, Hospitality and Events Training Package SIT07 which should be consulted for a full description of requirements.

1. This qualification is the copyright of Department of Education, Employment and Workplace Relations.

2. Further information on this qualification is contained in the Training Package available from TVET Australia Product Services., Tel: (03) 9832 8188 or
Email: enquiries@tvetaustralia.com.au

3. This qualification was entered on to the STARS by the Curriculum Development and Research Branch of the Service Delivery Directorate, 3/12/2010.
Entry Requirements

Not applicable.

Traineeships and Apprenticeships
(TR07910) HOLIDAY PARKS AND RESORTS (LEVEL 3) Traineeship