Unit of competency Outline

Date retreived
22/07/2026 7:43 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Maintain the organisation's information systems

Maintain the organisation's information systems

Unit of competency
National Code
CHCINF302C
State Code
D2578
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
17/07/2014
Field of Education
080905 - Practical Computing Skills
Original Release Date
17/07/2014
Nominal Hours
20
Description
DescriptorThis unit describes the knowledge and skills required to collect, store and provide accurate and current information to clients
Notes
Elements and Performance Criteria
1. Maintain accurate records
  • 1.1 Identify information needs of clients and key stakeholders and negotiate options for meeting them with client and other relevant people
  • 1.2 Update and maintain records and information in accordance with organisation procedures and report breaches to supervisor or management
  • 1.3 Identify and access appropriate and relevant sources of information so the organisation can provide information relevant to its service delivery
  • 1.4 Maintain specific information, including client assessment and referral records in accordance with organisation procedures and confidentiality considerations
  • 1.5 Prepare and present reports to the required standard
2. Handle organisation correspondence
  • 2.1 Deal with incoming correspondence according to established organisation guidelines
  • 2.2 Prepare and despatch outgoing correspondence in accordance with organisation procedures
3. Provide information as required
  • 3.1 Collect, index and maintain information in accordance with organisation procedures and requirements and to assure its currency and relevance
  • 3.2 Prepare and present required information in a manner appropriate to audience and purpose and consistent with organisation procedures
  • 3.3 Collect and maintain client statistics, inquiries and other data as required
  • 3.4 Utilise appropriate processes to handle and process data to address workplace needs
No information
No information
Replaces
State Code National Code Title Type
S3169 CHCINF2B Maintain organisation's information systems Unit of competency
Replaced By
State Code National Code Title Type
WC931 CHCINF302D Maintain the organisation's information systems Unit of competency