Qualification Outline
22/07/2026 7:33 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Diploma of Community Services Work
Diploma of Community Services Work
CHC50612
J037
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 07/05/2012 | Current | Approved |
Description
This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects.
Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers.
Occupational titles may include:
Assessor
Family support worker
Case coordinator
Group facilitator / coordinator
Case worker or manager
Pastoral care counsellor
Client service assessor
Pastoral care manager
Community services worker
Program coordinator or manager
Community worker
Senior youth officer / chaplain
Coordinator
Social welfare worker
Coordinator family services
Support facilitator
Early intervention worker
Welfare worker
Schedule
Packaging Rules
ENTRY REQUIREMENTSPlease refer to the Training Package for the full details of the entry requirements
PACKAGING RULES
Eighteen (18) units are required for award of this qualification including:
- eleven (11) core units
- seven (7) elective units
A wide range of elective units is available, including:
- Group A electives of which one must be selected
- Group B electives of which one must be selected
- Group C elective which is recommended for culturally aware and respectful practice
- Other relevant electives listed below
- Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
- Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing
1. Entry Requirement Units
To gain entry into CHC50612 Diploma of Community Services Work candidates must:
1. Be recognised as competent, through a recognised training program or recognition process, against the following core units of competency from CHC40708 Certificate IV in Community Services Work:
2. Have sufficient relevant experience and knowledge of community work and/or community services to indicate likely success at this level of qualification in a job role involving:
- The application of knowledge with depth in some areas and demonstration of a broad range of technical and other skills
- A wide range of tasks and roles in a variety of contexts, with complexity in the range and choices of actions required and including work with culturally diverse clients and co-workers
- The exercise of discretionary judgement and decision making under general guidance.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WC847 | CHCCS411C | Work effectively in the community sector | 50 | Unit of competency |
| D8281 | HLTHIR403C | Work effectively with culturally diverse clients and co-workers | 30 | Unit of competency |
2. Core Units
All eleven (11) units must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WC935 | CHCLD514B | Analyse impacts of sociological factors on clients community work and services | 70 | Unit of competency |
| WC859 | CHCCS500B | Conduct complex assessment and referral | 60 | Unit of competency |
| D2587 | CHCLD415A | Confirm client developmental status | 50 | Unit of competency |
| WD312 | HLTWHS300A | Contribute to WHS processes | 30 | Unit of competency |
| D2297 | CHCCM503C | Develop, facilitate and monitor all aspects of case management | 75 | Unit of competency |
| WC835 | CHCCOM504B | Develop, implement and promote effective workplace communication | 45 | Unit of competency |
| WC812 | CHCCD514B | Implement community development strategies | 55 | Unit of competency |
| D2543 | CHCGROUP403D | Plan and conduct group activities | 50 | Unit of competency |
| D2630 | CHCORG428A | Reflect on and improve own professional practice | 40 | Unit of competency |
| D2377 | CHCCW503A | Work intensively with clients | 75 | Unit of competency |
| D2362 | CHCCSL501A | Work within a structured counselling framework | 50 | Unit of competency |
3. Group A Elective Units
One (1) unit must be completed from Group A.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WC793 | CHCAD504B | Provide advocacy and representation services | 45 | Unit of competency |
| WC794 | CHCAD603B | Provide systems advocacy services | 75 | Unit of competency |
4. Group B Elective Units
One (1) unit must be completed from Group B.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WC867 | CHCCS522B | Address complex legal and ethical issues in professional practice | 70 | Unit of competency |
| D2369 | CHCCSL508A | Apply legal and ethical responsibilities in counselling practice | 60 | Unit of competency |
| WC860 | CHCCS502C | Maintain legal and ethical work practices | 70 | Unit of competency |
5. Group C Culturally Aware and Respectful Practice Units
It is recommended that the following unit be chosen from Group C.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D8283 | HLTHIR404D | Work effectively with Aboriginal and/or Torres Strait Islander people | 30 | Unit of competency |
6. Other Relevant Elective Units
Up to five (5) units may be completed from the elective units listed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D310 | CHC50608 | Diploma of Community Services Work | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWM0 | CHC52015 | Diploma of Community Services | Qualification |
No information
Entry Requirements
Entry requirements
To gain entry into CHC50612Diploma of Community Services Work candidates must:
1. Be recognised as competent, through a recognised training program or recognition process, against the following core units of competency from CHC40708 Certificate IV in Community Services Work:
CHCCS411C Work effectively in the community sector
HLTHIR403C Work effectively with culturally diverse clients and co-workers
OR
2. Have sufficient relevant experience and knowledge of community work and/or community services to indicate likely success at this level of qualification in a job role involving:
The application of knowledge with depth in some areas and demonstration of a broad range of technical and other skills
A wide range of tasks and roles in a variety of contexts, with complexity in the range and choices of actions required and including work with culturally diverse clients and co-workers
The exercise of discretionary judgement and decision making under general guidance.
Work application requirements
To be assessed as competent in this qualification, individual workers are required to undertake supervised work placements in a relevant community service delivery setting, involving, for example, direct client work or community education or development.
Evidence provided by the supervisor will contribute to assessment of the candidate's ability to work at this level.
Traineeships and Apprenticeships