Unit of competency Outline
Date retreived
23/07/2026 3:08 PM AWST
23/07/2026 3:08 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage service response to young people in crisis
Manage service response to young people in crisis
Unit of competency
National Code
CHCYTH608D
CHCYTH608D
State Code
WD019
WD019
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/10/2014
Field of Education
090501 - Social Work
Original Release Date
15/10/2014
Nominal Hours
45
Description
DescriptorThis unit describes the knowledge and skills required to develop an agency approach to young people in crisis
Notes
Elements and Performance Criteria
1. Implement a framework for preventing crisis situations
- 1.1 Develop framework to address prevention and response to critical situations and which reflects consideration of beliefs, rights and needs of client and responsibilities of organisation within a legislative and statutory context
- 1.2 Establish appropriate resources and mechanisms to assist workers to deal with crisis situations
- 1.3 Define details of organisation's responsiveness to crisis situations and articulate to relevant personnel
- 1.4 Store and maintain all information related to crisis situations to maximise accessibility, accuracy, currency and legibility
- 1.5 Implement procedures to ensure clients have ready access to information that may help to resolve crisis situations
2. Support staff in responding to a crisis
- 2.1 Establish appropriate protocols for managing potential and actual crisis situations
- 2.2 Draft, regularly update procedures for the management of crises and communicate to staff and other relevant personnel
- 2.3 Ensure crisis management procedures which are developed are consistent with legal and organisation obligations and constraints
- 2.4 Allocate resources for prompt and effective response to crisis situations
- 2.5 Provide appropriate crisis response training and update briefings to workers on a regular basis
- 2.6 Formulate appropriate advice for upgrade of organisation procedures including those related to work health and safety (WHS) and other industrial and legislative requirements
3. Follow up crisis situations
- 3.1 Complete all required reporting and ensure it is comprehensive, accurate and consistent with organisation's policies and procedures
- 3.2 Define debriefing procedures and implement routinely
- 3.3 Provide opportunity for participation in review and evaluation of organisation responsiveness
- 3.4 Identify needs of all specific parties which arise from a crisis situation and develop strategies to ensure they are addressed
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2750 | CHCYTH608C | Manage service response to young people in crisis | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WG837 | CHCYTH012 | Manage service response to young people in crisis | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J037 | CHC50612 | Diploma of Community Services Work | Qualification |
| J515 | SIS50712 | Diploma of Sport and Recreation Management | Qualification |
| J267 | CHC41912 | Certificate IV in Youth Justice | Qualification |
| D318 | CHC51408 | Diploma of Youth Work | Qualification |