Unit of competency Outline
Date retreived
22/07/2026 7:38 AM AWST
22/07/2026 7:38 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide care and support
Provide care and support
Unit of competency
National Code
CHCDIS400C
CHCDIS400C
State Code
D2403
D2403
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
21/07/2014
Field of Education
090509 - Care For The Disabled
Original Release Date
21/07/2014
Nominal Hours
10
Description
DescriptorThis unit describes the knowledge and skills required by staff to provide support and assistance to maintain quality care for people with disabilities
Notes
Elements and Performance Criteria
1. Establish and maintain an appropriate relationship with people with disabilities
- 1.1 Ensure all dealings with people with disabilities aim to generate a trusting relationship, and include protecting confidentiality, privacy, individual choice and decision-making
- 1.2 Demonstrate respect for individual differences in all dealings with people with disabilities
- 1.3 Demonstrate support for the interests, rights and decision-making of people with disabilities in all dealings
2. Provide appropriate support to people with disabilities
- 2.1 Support people with disabilities in accordance with their needs, rights and self determination
- 2.2 Assist people with disabilities according to organisation guidelines
- 2.3 Support people with disabilities to meet their cultural needs
- 2.4 Seek assistance when it is not possible to provide appropriate support to people with disabilities
3. Assist in maintaining an environment that enables maximum independent living
- 3.1 Plan all support for people with disabilities to enable them to direct their own care where appropriate, within organisation procedures
- 3.2 Assist in maintaining a safe and healthy environment, including minimising physical dangers and risks
- 3.3 Support people with disabilities to maintain a clean and comfortable environment
- 3.4 Respond to situations of risk to health and safety in accordance with organisation procedures
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Individual differences may be:
Culture
Age
Economic
Social
Gender
Physical
Emotional
Cognitive
Intellectual
Language
Rights may be detailed in:
Service/outcomes standards documents
Legislation
Organisation policies and practices
Support will be in the context of services offered including:
Personal support
Employment support
Community access
Accommodation support
Lifestyle support
Assist may include:
Providing information
Assistance with mobility or providing specific support such as transport
Encouragement and support for decisions and actions
General household assistance and maintenance
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Individual differences may be:
Culture
Age
Economic
Social
Gender
Physical
Emotional
Cognitive
Intellectual
Language
Rights may be detailed in:
Service/outcomes standards documents
Legislation
Organisation policies and practices
Support will be in the context of services offered including:
Personal support
Employment support
Community access
Accommodation support
Lifestyle support
Assist may include:
Providing information
Assistance with mobility or providing specific support such as transport
Encouragement and support for decisions and actions
General household assistance and maintenance
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
Consistency in performance should consider the range of clients and situations encountered in the workplace
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment of this unit include access to:
a relevant workplace or an appropriately simulated environment where assessment may take place
Method of assessment:
In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
Consistency in performance should consider the range of clients and situations encountered in the workplace
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment of this unit include access to:
a relevant workplace or an appropriately simulated environment where assessment may take place
Method of assessment:
In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S3109 | CHCDIS10B | Provide care and support | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J045 | CHC52312 | Diploma of Community Services (Development and or Humanitarian Assistance) | Qualification |
| J037 | CHC50612 | Diploma of Community Services Work | Qualification |
| D305 | CHC50108 | Diploma of Disability | Qualification |
| J012 | CHC40212 | Certificate IV in Home and Community Care | Qualification |
| J761 | SIS30413 | Certificate III in Outdoor Recreation | Qualification |