Qualification Outline

Date retreived
22/07/2026 2:54 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Community Services

Certificate IV in Community Services

Qualification
National Code:
CHC42015
State Code:
AWL8
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0905 - Human Welfare Studies And Services
Original TGA Release Date
06/08/2015
Approved Date
30/05/2022
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
660
Duration
1 Semester
Current Release Number
3.00
Current Release Date
08/04/2022
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
3.00 08/04/2022 Current Transition (Replaced)
2.00 08/12/2015 Replaced Approved
1.00 06/08/2015 Replaced Approved
Description

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Schedule
Packaging Rules
Total number of units = fifteen (15)
- seven (7) core units
- eight (8) elective units, consisting of:
- at least six (6) units from the electives listed below
- up to two (2) units from the electives listed below, any endorsed Training Package or accredited course - these units must be relevant to the work outcome.

All electives chosen must contribute to a valid, industry-supported vocational outcome.
1. Core Units

All seven (7) units must be completed.

State Code National Code Title Hours Type
AVC74 CHCCCS004 Assess co-existing needs 60 Unit of competency
AVB49 CHCPRP001 Develop and maintain networks and collaborative partnerships 55 Unit of competency
AVC96 CHCADV001 Facilitate the interests and rights of clients 55 Unit of competency
WG740 HLTWHS003 Maintain work health and safety 40 Unit of competency
AVC31 CHCCOM002 Use communication to build relationships 45 Unit of competency
AVB82 CHCLEG001 Work legally and ethically 50 Unit of competency
AVC09 CHCDIV001 Work with diverse people 30 Unit of competency
2. Group A Relationship Education Specialisation

At least five (5) units from Group A electives must be selected for award of CHC42015 Certificate IV in Community Services (Relationship Education).
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWA78 CHCGRP004 Deliver structured programs 35 Unit of competency
AWB03 CHCEDU012 Facilitate couple processes in group work 45 Unit of competency
AWA79 CHCGRP002 Plan and conduct group activities 60 Unit of competency
AWA81 CHCGRP003 Plan, facilitate and review psycho-educational groups 40 Unit of competency
WA871 TAEDEL401A Plan, organise and deliver group-based learning 30 Unit of competency
AWB04 CHCEDU010 Prepare and evaluate relationship education programs 35 Unit of competency
AWB06 CHCEDU009 Provide parenting, health and well-being education 70 Unit of competency
AWB33 CHCDFV001 Recognise and respond appropriately to domestic and family violence 45 Unit of competency
AWA99 CHCFAM003 Support people to improve relationships 55 Unit of competency
AWB05 CHCEDU011 Work with parents or carers of very young children 55 Unit of competency
3. Other Elective Units

Up to eight (8) units may be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AVC76 CHCCCS001 Address the needs of people with chronic disease 50 Unit of competency
C8032 PSPGOV422A Apply government processes 30 Unit of competency
AVB59 CHCMHS011 Assess and promote social, emotional and physical wellbeing 70 Unit of competency
AWA83 CHCGMB001 Assess the needs of clients with problem gambling issues 55 Unit of competency
AWA95 CHCFAM006 Assist families to self-manage contact 55 Unit of competency
AVC16 CHCDIS004 Communicate using augmentative and alternative communication strategies 50 Unit of competency
C8060 PSPLEGN301B Comply with legislation in the public sector 30 Unit of competency
WG742 CHCDEV001 Confirm client developmental status 50 Unit of competency
AWA74 CHCMED003 Consolidate and conclude mediation 45 Unit of competency
AVC19 CHCDIS001 Contribute to ongoing skills development using a strengths-based approach 40 Unit of competency
AVB52 CHCPOL001 Contribute to the review and development of policies 30 Unit of competency
AVB72 CHCMGT006 Coordinate client directed services 70 Unit of competency
AVB56 CHCPAL001 Deliver care services using a palliative approach 45 Unit of competency
AWB50 CHCCCS030 Determine and respond to carer needs 45 Unit of competency
AVC43 CHCCDE007 Develop and provide community projects 35 Unit of competency
AVC45 CHCCDE005 Develop and support relevant community resources 30 Unit of competency
AVC72 CHCCCS008 Develop strategies to address unmet needs 60 Unit of competency
AUL82 BSBLED401 Develop teams and individuals 40 Unit of competency
AVC23 CHCCSM005 Develop, facilitate and review all aspects of case management 75 Unit of competency
WG826 CHCYTH001 Engage respectfully with young people 50 Unit of competency
AVB45 CHCPRP005 Engage with health professionals and the health system 30 Unit of competency
AWA98 CHCFAM005 Facilitate and monitor contact 65 Unit of competency
AWA97 CHCFAM004 Facilitate changeovers 55 Unit of competency
AVC12 CHCDIS008 Facilitate community participation and social inclusion 40 Unit of competency
AWA93 CHCFAM009 Facilitate family intervention strategies 70 Unit of competency
AVC70 CHCCCS006 Facilitate individual service planning and delivery 60 Unit of competency
AWA76 CHCMED002 Facilitate mediation 70 Unit of competency
AVC68 CHCCCS009 Facilitate responsible behaviour 35 Unit of competency
AVC91 CHCAGE001 Facilitate the empowerment of older people 50 Unit of competency
AVC13 CHCDIS007 Facilitate the empowerment of people with disability 85 Unit of competency
AVB71 CHCMGT005 Facilitate workplace debriefing and support processes 40 Unit of competency
D1273 CPPDSM4028A Identify and analyse risks and opportunities in the property industry 30 Unit of competency
WG802 CHCPRT001 Identify and respond to children and young people at risk 30 Unit of competency
AUJ91 BSBGOV401 Implement board member responsibilities 40 Unit of competency
AUK47 BSBMGT403 Implement continuous improvement 50 Unit of competency
AVC46 CHCCDE004 Implement participation and engagement strategies 45 Unit of competency
AVB98 CHCEDU006 Improve clients' fundamental financial literacy skills 40 Unit of competency
AVC73 CHCCCS003 Increase the safety of individuals at risk of suicide 80 Unit of competency
AVB81 CHCLEG002 Interpret and use legal information 40 Unit of competency
AUI57 BSBLDR403 Lead team effectiveness 40 Unit of competency
AVB22 CHCVOL002 Lead volunteer teams 35 Unit of competency
AVC67 CHCCCS010 Maintain a high standard of service 30 Unit of competency
AVB34 CHCSOH002 Manage and maintain tenancy agreements and services 60 Unit of competency
AUZ56 HLTWHS006 Manage personal stressors in the work environment 35 Unit of competency
AVB20 CHCVOL004 Manage volunteer workforce development 55 Unit of competency
AVB93 CHCINM002 Meet community information needs 30 Unit of competency
WA874 TAEDEL404A Mentor in the workplace 30 Unit of competency
AWB01 CHCFAM001 Operate in a family law environment 70 Unit of competency
AUJ09 BSBATSIL412 Participate effectively as a board member 30 Unit of competency
AVB55 CHCPAL002 Plan for and provide care services using a palliative approach 55 Unit of competency
AVB54 CHCPAS001 Plan for the provision of pastoral and spiritual care 30 Unit of competency
WA872 TAEDEL402A Plan, organise and facilitate learning in the workplace 25 Unit of competency
AWA75 CHCMED001 Prepare for mediation 60 Unit of competency
AVC08 CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety 30 Unit of competency
AVC95 CHCADV002 Provide advocacy and representation services 45 Unit of competency
AVC84 CHCAOD005 Provide alcohol and other drugs withdrawal services 55 Unit of competency
AVC62 CHCCCS014 Provide brief interventions 45 Unit of competency
AWB52 CHCCCS028 Provide client-centred support to people in crisis 65 Unit of competency
AWB31 CHCDFV004 Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities 55 Unit of competency
AWB28 CHCDFV005 Provide domestic and family violence support in non-English speaking background communities 65 Unit of competency
OCD30 HLTAID011 Provide First Aid 18 Unit of competency
AVC33 CHCCOM001 Provide first point of contact 30 Unit of competency
AVB97 CHCEDU007 Provide group education on consumer credit and debt 40 Unit of competency
AVC63 CHCCCS015 Provide individualised support 75 Unit of competency
AWA92 CHCFAM010 Provide intervention support to families 65 Unit of competency
AVC60 CHCCCS017 Provide loss and grief support 40 Unit of competency
AVC81 CHCAOD003 Provide needle and syringe services 10 Unit of competency
AVB53 CHCPAS002 Provide pastoral and spiritual care 55 Unit of competency
AVC10 CHCDIS010 Provide person-centred services to people with disability with complex needs 45 Unit of competency
AVB67 CHCMHS003 Provide recovery oriented mental health services 55 Unit of competency
AVC02 CHCEDU003 Provide sexual and reproductive health information to clients 40 Unit of competency
AVC59 CHCCCS018 Provide suicide bereavement support 40 Unit of competency
C8025 PSPGOV415A Provide workplace coaching 40 Unit of competency
C8024 PSPGOV414A Provide workplace mentoring 40 Unit of competency
AVC58 CHCCCS019 Recognise and respond to crisis situations 40 Unit of competency
AVB21 CHCVOL003 Recruit, induct and support volunteers 25 Unit of competency
AVB48 CHCPRP003 Reflect on and improve own professional practice 40 Unit of competency
AVC94 CHCADV003 Represent clients in court 15 Unit of competency
AVC57 CHCCCS020 Respond effectively to behaviours of concern 15 Unit of competency
AVB79 CHCLLN001 Respond to client language, literacy and numeracy needs 35 Unit of competency
AVC56 CHCCCS021 Respond to suspected abuse 50 Unit of competency
D1315 CPPDSM4074A Select and appoint contractors in the property industry 25 Unit of competency
AUK93 BSBMGT401 Show leadership in the workplace 50 Unit of competency
AUK08 BSBHRM405 Support the recruitment, selection and induction of staff 45 Unit of competency
WG803 CHCPRT002 Support the rights and safety of children and young people 25 Unit of competency
WG828 CHCYTH003 Support young people to create opportunities in their lives 35 Unit of competency
AVB37 CHCSET002 Undertake bicultural work with forced migrants in Australia 50 Unit of competency
D1240 CPPDSM3014A Undertake property inspection 25 Unit of competency
C7985 PSPETHC301B Uphold the values and principles of public service 40 Unit of competency
AVC50 CHCCCS027 Visit client residence 60 Unit of competency
WG804 CHCPRT003 Work collaboratively to maintain an environment safe for children and young people 45 Unit of competency
WG827 CHCYTH002 Work effectively with young people in the youth work context 60 Unit of competency
AVC85 CHCAOD001 Work in an alcohol and other drugs context 55 Unit of competency
AVC44 CHCCDE006 Work to empower Aboriginal and/or Torres Strait Islander communities 30 Unit of competency
AVB99 CHCEDU005 Work with clients to identify financial literacy education needs 40 Unit of competency
AVB25 CHCSOH010 Work with clients within the social housing system 35 Unit of competency
AVB36 CHCSET001 Work with forced migrants 50 Unit of competency
AVB35 CHCSOH001 Work with people experiencing or at risk of homelessness 80 Unit of competency
AVB69 CHCMHS001 Work with people with mental health issues 50 Unit of competency
AVC47 CHCCDE003 Work within a community development framework 50 Unit of competency
No information
Entry Requirements
No information
Traineeships and Apprenticeships
(TR07760) COMMUNITY SERVICES WORK (LEVEL 4) Traineeship