Unit of competency Outline
Date retreived
22/07/2026 3:38 PM AWST
22/07/2026 3:38 PM AWST
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Facilitate workplace debriefing and support processes
Facilitate workplace debriefing and support processes
Unit of competency
National Code
CHCMGT005
CHCMGT005
State Code
AVB71
AVB71
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
090501 - Social Work
Original Release Date
22/01/2016
Nominal Hours
40
Description
This unit describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and wellbeing. This unit applies to leadership or management roles where the individual provides peer to peer support to colleagues and refers to specialised support services in line with organisation guidelines as required. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Monitor welfare of colleagues
- 1.1 Monitor stress and emotional wellbeing of colleagues, and where issues arise, take appropriate action in accordance with organisation standards and procedures
- 1.2 Use practices that acknowledge and accept differences and accurately identify diverse needs of colleagues
- 1.3 Identify required professional and personal performance standards and use to monitor stress and emotional wellbeing
- 1.4 Regularly use self assessment and reflectivebehaviour strategies to monitor performance
- 1.5 Regularly seek formal and informal performance feedback and act upon it as appropriate
- 1.6 Plan appropriately to identify current and potential areas of need within organisation and develop proposals to support these areas
2. Conduct structured debriefings following an incident
- 2.1 Plan, prepare and conduct debriefing in line with organisation standards and procedures
- 2.2 Schedule debriefing as soon as possible following the incident
- 2.3 Conduct debriefing in a safe environment and in a manner that facilitates open discussion
- 2.4 Use appropriate debriefingtechniques to encourage further exploration of emotions and experiences to assist in reflection on issues
- 2.5 Use appropriate questioning to encourage colleagues to explore and acknowledge their concerns
- 2.6 Identify indicators ofrisk to self or others and respond according to the degree and nature of the risk
- 2.7 Document and report outcomes of debriefings in accordance with organisation standards and procedures
- 2.8 Identify and promptly respond to colleagues needing additional support and refer in accordance with organisation guidelines
No information
No information