Unit of competency Outline

Date retreived
22/07/2026 8:52 AM AWST

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Provide person-centred services to people with disability with complex needs

Provide person-centred services to people with disability with complex needs

Unit of competency
National Code
CHCDIS010
State Code
AVC10
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
090509 - Care For The Disabled
Original Release Date
22/01/2016
Nominal Hours
45
Description
This unit describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional. This unit applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Evaluate and prioritise the needs of a person with complex support issues
  • 1.1 Identify and prioritise the needs of the person, taking into account the possibility of co-existing issues
  • 1.2 Identify specific problems, issues and challenges for the person in line with job role and organisation procedures
  • 1.3 Analyse and interpret data, with assistance from health professionals and other relevant personnel
  • 1.4 Recognise the impact of complex support issues on the persons family
  • 1.5 Establish priorities for support with the person and/or family and/or carer and/or relevant other
2. Develop an individualised plan to achieve maximum quality of life
  • 2.1 Utilise best practice guidelines when developing strategies to address complex and/or special needs
  • 2.2 Liaise with relevant experts and/or health professionals when developing individualised plans
  • 2.3 Negotiate and establish goals with the person and/or family and/or carer and/or relevant other
  • 2.4 Access and negotiate resources in order to deliver identified services
  • 2.5 Access community support agencies to facilitate the achievement of established goals
3. Coordinate the delivery of the individualised plan
  • 3.1 Ensure services and support activities are undertaken by appropriately skilled workers
  • 3.2 Recognise when a service and/or support worker is no longer able to provide the level of service required
  • 3.3 Support all stakeholder involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan
4. Coordinate the monitoring, evaluation and review of the individualised plan
  • 4.1 Seek feedback from all stakeholder when evaluating effectiveness of the individualised plan and re-prioritising support needs
  • 4.2 Seek feedback from the person and/or carer and/or relevant other when evaluating effectiveness of the individualised plan
  • 4.3 Seek advice and assistance when the person’s goals and needs are not being achieved
  • 4.4 Make necessary revisions to the individualised plan in line with role, organisation and/or program guidelines and in consultation with the person and/or family and/or carer and/or relevant other
No information
No information
Replaces
State Code National Code Title Type
WC889 CHCDIS409B Provide services to people with disabilities with complex needs Unit of competency
Replaced By
State Code National Code Title Type
OEI03 CHCDIS019 Provide person-centred services to people with disability with complex needs Unit of competency