Qualification Outline
22/07/2026 5:13 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Employment Services
Certificate IV in Employment Services
CHC41115
AYZ9
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 3.00 | 05/09/2025 | Current | Approved |
| 2.00 | 18/03/2021 | Replaced | Approved |
| 1.00 | 08/12/2015 | Replaced | Approved |
Description
This qualification reflects the role of individuals who provide employment services to both job seekers and employers. They use specialised knowledge to support individual job seekers in locating, securing and maintaining employment, and to assist employers in meeting their recruitment needs.
There are 0 minimum work placement hours required for this unit.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Total number of units = fourteen (14)- nine (9) core units
- five (5) elective units, consisting of:
- up to five (5) units from the electives listed below, any endorsed Training Package or accredited course - these units must be relevant to the work outcome
All electives chosen must contribute to a valid, industry-supported vocational outcome.
1. Core Units
All nine (9) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWB18 | CHCECD001 | Analyse and apply information that supports employment and career development | 50 | Unit of competency |
| AWB16 | CHCECD002 | Deliver and monitor contracted employment services | 55 | Unit of competency |
| AVB49 | CHCPRP001 | Develop and maintain networks and collaborative partnerships | 55 | Unit of competency |
| AWB12 | CHCECD006 | Develop and monitor employment plans | 50 | Unit of competency |
| AWB15 | CHCECD003 | Promote job seekers to employers | 40 | Unit of competency |
| AVC61 | CHCCCS016 | Respond to client needs | 55 | Unit of competency |
| AVC31 | CHCCOM002 | Use communication to build relationships | 45 | Unit of competency |
| AVB82 | CHCLEG001 | Work legally and ethically | 50 | Unit of competency |
| AVC09 | CHCDIV001 | Work with diverse people | 30 | Unit of competency |
2. Elective Units
Up to five (5) units may be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| J025 | CHC42012 | Certificate IV in Employment Services | Qualification |
| J011 | CHC30912 | Certificate III in Employment Services | Qualification |
No information
Entry Requirements
N/A
Traineeships and Apprenticeships