Qualification Outline
22/07/2026 7:18 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Employment Services
Certificate IV in Employment Services
CHC42012
J025
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 07/05/2012 | Current | Approved |
Description
This qualification covers workers who provide a range of programs and services to individuals and groups of clients and employers to support them in locating, securing and maintaining suitable employment.
Workers at this level:
Need an understanding of access and equity issues including cultural diversity, Aboriginal and/or Torres Strait Islander and disability issues and to work with local communities in the provision of services
May have limited supervisory responsibilities in the employment services context.
Occupational titles may include, for example:
Client services officer
Employment consultant - job placement
Employment consultant
Employment consultant - training
Employment consultant - case manager
Job search training consultant
Employment consultant - employer marketing and liaison
Training and placement officer
Schedule
Packaging Rules
Fourteen (14) units of competency are required for this qualification, including:- seven (7) core units
- seven (7) elective units
A wide range of elective units is available, including:
- Group A electives which are recommended for culturally aware and respectful practice
- Other relevant electives listed below and grouped to facilitate selection for specific employment services work contexts
- Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
- Where appropriate, to address workplace requirements, up to (two (2) units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on TGA or other public listing
1. Core Units
All seven (7) units must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D2480 | CHCES411A | Collect, analyse and apply labour market information | 25 | Unit of competency |
| WD312 | HLTWHS300A | Contribute to WHS processes | 30 | Unit of competency |
| WC954 | CHCORG405E | Maintain an effective work environment | 40 | Unit of competency |
| D2482 | CHCES415A | Monitor and improve contracted employment services | 25 | Unit of competency |
| D2313 | CHCCOM403A | Use targeted communication skills to build relationships | 45 | Unit of competency |
| D8570 | CHCES311B | Work effectively in employment services | 45 | Unit of competency |
| WC843 | CHCCS400C | Work within a relevant legal and ethical framework | 50 | Unit of competency |
2. Group A Culturally Aware and Respectful Practice
It is recommended that one (1) or both units be chosen from Group A.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D8283 | HLTHIR404D | Work effectively with Aboriginal and/or Torres Strait Islander people | 30 | Unit of competency |
| D8281 | HLTHIR403C | Work effectively with culturally diverse clients and co-workers | 30 | Unit of competency |
3. Other Relevant Elective Units
Up to seven (7) units may be completed from the elective units listed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D297 | CHC42008 | Certificate IV in Employment Services | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AYZ9 | CHC41115 | Certificate IV in Employment Services | Qualification |
No information
Entry Requirements
Not Applicable
Traineeships and Apprenticeships