Unit of competency Outline
Date retreived
22/07/2026 5:27 PM AWST
22/07/2026 5:27 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Deliver Australian Apprenticeship services
Deliver Australian Apprenticeship services
Unit of competency
National Code
CHCES402C
CHCES402C
State Code
WC912
WC912
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
24/07/2012
Field of Education
080313 - Public And Health Care Administration
Original Release Date
24/07/2012
Nominal Hours
25
Description
DescriptorThis unit describes the knowledge and skills required to establish and monitor Australian Apprenticeships arrangements
Notes
Elements and Performance Criteria
1. Provide advice on Australian Apprenticeships framework
- 1.1 Access and explain relevant state and federal guidelines
- 1.2 Identify and explain Australian Apprenticeships training options relevant to employer and apprentice
- 1.3 Explain key stakeholder roles and responsibilities
2. Establish Australian Apprenticeships arrangements
- 2.1 Explain industrial and training responsibilities
- 2.2 Complete documentation accurately and fully
- 2.3 Record Australian Apprenticeship in relevant databases
- 2.4 Despatch documentation to relevant authorities for processing
3. Monitor and report on service delivery
- 3.1 Plan client visits and conduct at planned intervals
- 3.2 Check and document client satisfaction
- 3.3 Report non-compliance with obligations under Training Agreements to relevant authorities
- 3.4 Record outcomes correctly in relevant databases
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
State and federal guidelines and legislation include, but is not limited to:
Federal Australian Apprenticeships incentives guidelines
Guidelines on establishing Australian Apprenticeships, issued by state training authorities
State government incentives guidelines
Industry Incentives Guidelines
Training options may include, but are not limited to:
Apprenticeship
Traineeship
Full time
Part time
Group Training arrangement
Key stakeholder includes, but is not limited to:
Federal and State government departments and agencies
State training authorities
Employers
Australian Apprentices
Supervising registered training organisations
Industrial Relations Commission
Documentation includes, but is not limited to:
Training contract
Commonwealth incentives form
State government incentives forms
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
State and federal guidelines and legislation include, but is not limited to:
Federal Australian Apprenticeships incentives guidelines
Guidelines on establishing Australian Apprenticeships, issued by state training authorities
State government incentives guidelines
Industry Incentives Guidelines
Training options may include, but are not limited to:
Apprenticeship
Traineeship
Full time
Part time
Group Training arrangement
Key stakeholder includes, but is not limited to:
Federal and State government departments and agencies
State training authorities
Employers
Australian Apprentices
Supervising registered training organisations
Industrial Relations Commission
Documentation includes, but is not limited to:
Training contract
Commonwealth incentives form
State government incentives forms
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Evidence must include observation of performance in the work environment or in a simulated work setting
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resource requirements for assessment include access to:
a relevant workplace or an appropriately simulated environment where assessment may take place
relevant organisation policy, guidelines, procedures and protocols
federal and state Australian Apprenticeships guidelines
information on incentives and assistance available to apprentices and employers through state and federal governments and industry
Method of assessment may include:
Observations
Questioning
Case studies
Written assignments
Evidence gathered from the workplace environment
Case studies and scenarios as a basis for discussion of issues and strategies in addressing queries and complaints by employer and apprentice
Demonstration over a period of time to ensure consistency of performance
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Evidence must include observation of performance in the work environment or in a simulated work setting
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resource requirements for assessment include access to:
a relevant workplace or an appropriately simulated environment where assessment may take place
relevant organisation policy, guidelines, procedures and protocols
federal and state Australian Apprenticeships guidelines
information on incentives and assistance available to apprentices and employers through state and federal governments and industry
Method of assessment may include:
Observations
Questioning
Case studies
Written assignments
Evidence gathered from the workplace environment
Case studies and scenarios as a basis for discussion of issues and strategies in addressing queries and complaints by employer and apprentice
Demonstration over a period of time to ensure consistency of performance
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2478 | CHCES402B | Deliver Australian Apprenticeships services | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWB14 | CHCECD004 | Establish and monitor Australian Apprenticeship arrangements | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J026 | CHC42112 | Certificate IV in Career Development | Qualification |
| J025 | CHC42012 | Certificate IV in Employment Services | Qualification |
| J011 | CHC30912 | Certificate III in Employment Services | Qualification |