Unit of competency Outline
Date retreived
24/07/2026 7:43 AM AWST
24/07/2026 7:43 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Plan and provide job search support
Plan and provide job search support
Unit of competency
National Code
CHCES416A
CHCES416A
State Code
D2483
D2483
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
19/10/2009
Field of Education
080303 - Human Resource Management
Original Release Date
19/10/2009
Nominal Hours
40
Description
DescriptorThis unit describes the knowledge and skills required to work with a client to develop their job search strategies and skills in order to increase their ability to secure and retain suitable employment
Notes
Elements and Performance Criteria
1. Plan the client's job search activities
- 1.1 Identify, with the client, suitable occupations, industries and locations for job search, taking into account their individual circumstances
- 1.2 Complete an action plan with the client, including strategies to approach the market and any support requirements
2. Develop the client's job search skills and resources
- 2.1 Assess client's current job search skills and resources to identify areas for development and improvement
- 2.2 Complete a job search skills development plan with the client, targeting identified areas
- 2.3 Improve client's job search skills and resources through formal and informal development activities
3. Monitor job search strategy and skills development
- 3.1 Regularly review client's job search strategies and job search skills and resources to identify areas for further action and improvement
- 3.2 Regularly review effectiveness of support provided to the client to ensure appropriate support is maintained
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Support and assistance to the client may include:
Access to and support to use computers and other facilities provided by the organisation
Coaching
Mentoring
Provision of information on accessing appropriate services and resources
Training
Information provided may take the form of:
Labour market information
Printed or published resources including training materials, newsletters/circulars, leaflets/brochures, publications
Video and AV presentations
Job search information available through the internet
Government vacancy databases and vacancy notification systems
Modes of communication may include:
Communication via email, phone, mail or other means
Group training courses or workshops
Individual or group information sessions
IT system-based communication
One-on-one interviews and training sessions
Job search strategies may include:
Preparation, review and/or revision of a resume or equivalent document
Advice, coaching or other assistance relating to
strategies to locate suitable jobs
education and training prerequisites for employment
preparation of job applications
methods to apply for jobs
marketing to employers
job interviews
interview follow up
Organisation procedures may include:
Contractual requirements for information and record-keeping
Measures to protect client confidentiality
Explanation to client of service standards and rights
Explanation of complaints process
Client may include:
Any person seeking the assistance of the organisation to gain suitable employment, who may include:
clients of government-funded employment programs and services
referred and self-referred clients
young people
mature age people
people from culturally and linguistically diverse backgrounds
indigenous people
people with disabilities
sole parents or carers returning to work
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Support and assistance to the client may include:
Access to and support to use computers and other facilities provided by the organisation
Coaching
Mentoring
Provision of information on accessing appropriate services and resources
Training
Information provided may take the form of:
Labour market information
Printed or published resources including training materials, newsletters/circulars, leaflets/brochures, publications
Video and AV presentations
Job search information available through the internet
Government vacancy databases and vacancy notification systems
Modes of communication may include:
Communication via email, phone, mail or other means
Group training courses or workshops
Individual or group information sessions
IT system-based communication
One-on-one interviews and training sessions
Job search strategies may include:
Preparation, review and/or revision of a resume or equivalent document
Advice, coaching or other assistance relating to
strategies to locate suitable jobs
education and training prerequisites for employment
preparation of job applications
methods to apply for jobs
marketing to employers
job interviews
interview follow up
Organisation procedures may include:
Contractual requirements for information and record-keeping
Measures to protect client confidentiality
Explanation to client of service standards and rights
Explanation of complaints process
Client may include:
Any person seeking the assistance of the organisation to gain suitable employment, who may include:
clients of government-funded employment programs and services
referred and self-referred clients
young people
mature age people
people from culturally and linguistically diverse backgrounds
indigenous people
people with disabilities
sole parents or carers returning to work
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Evidence must include observation of performance in the work environment or in a simulated work setting or the inclusion of assessment tasks that are realistic and relevant to work in an employment services area
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouragedThis unit is related to
CHCES303B Use labour market knowledge; and
CHCES401B Analyse and apply labour market information
Resource requirements for assessment include access to:
a relevant workplace or an appropriately simulated environment where assessment may take place
Method of assessment may include:
Observations
Questioning
Case studies
Skills tasks
Written assignments
Evidence gathered from the workplace environment
Third party reports
Demonstration over a period of time to ensure consistency of performance
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Evidence must include observation of performance in the work environment or in a simulated work setting or the inclusion of assessment tasks that are realistic and relevant to work in an employment services area
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouragedThis unit is related to
CHCES303B Use labour market knowledge; and
CHCES401B Analyse and apply labour market information
Resource requirements for assessment include access to:
a relevant workplace or an appropriately simulated environment where assessment may take place
Method of assessment may include:
Observations
Questioning
Case studies
Skills tasks
Written assignments
Evidence gathered from the workplace environment
Third party reports
Demonstration over a period of time to ensure consistency of performance
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S3138 | CHCES406A | Provide job search support | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWB12 | CHCECD006 | Develop and monitor employment plans | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J026 | CHC42112 | Certificate IV in Career Development | Qualification |
| J025 | CHC42012 | Certificate IV in Employment Services | Qualification |
| J011 | CHC30912 | Certificate III in Employment Services | Qualification |