Unit of competency Outline
Date retreived
22/07/2026 3:26 PM AWST
22/07/2026 3:26 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Assist clients to plan and access career pathways
Assist clients to plan and access career pathways
Unit of competency
National Code
CHCCDP402B
CHCCDP402B
State Code
D2254
D2254
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
08/08/2012
Field of Education
080303 - Human Resource Management
Original Release Date
08/08/2012
Nominal Hours
90
Description
This unit of competency describes the skills and knowledge required to assist clients to identify their career aspirations and plan appropriate pathways to support their career development
Notes
Elements and Performance Criteria
1. Assist client to identify career aspirations
- 1.1 Work with client to identify work-related interests, skills, knowledge and values
- 1.2 Provide information to assist client to identify opportunities and options related to career aspirations
- 1.3 Discuss with client potential impact of career development in the holistic context of their lives
- 1.4 Discuss concepts of change and transition in the context of lifespan career development
- 1.5 Support client to express and validate their beliefs, values and opinions in relation to career development
2. Identify client requirements to achieve career goals
- 2.1 Work with client to identify skills needed to effectively manage identified career development pathway
- 2.2 Assist client to understand the nature of employability skills and their importance in relation to achieving identified career goals
- 2.3 Assist client to identify decisions and actions required to pursue and achieve identified career goals
- 2.4 Work with client to identify their existing career competencies and employability skills and gaps to be addressed
- 2.5 Explore various employment patterns (part-time; contract; job share)
3. Identify career opportunities and resources
- 3.1 Access available and up to date labour market and associated information to support client
- 3.2 Identify a range of opportunities and options available to clients in relation to achieving career aspirations
- 3.3 Assist clients to understand and apply labour market information to their work search and career objectives and decision-making
- 3.4 Assist client to identify education and training opportunities relevant to their interests, skills requirements and potential career pathways
- 3.5 Encourage client to take an innovative approach to exploring/creating opportunities for work
4. Support clients in career planning
- 4.1 Assist clients to plan career development strategies
- 4.2 Work with clients to set career development goals, objectives and write action plans
- 4.3 Support clients to access services and information related to planning career development
- 4.4 Assist clients to clarify networking opportunities and requirements
- 4.5 Assist clients to plan and access relevant career development services as required
5. Assist clients in marketing their skills to employers
- 5.1 Assist clients to prepare and present career portfolio and other relevant materials to highlight key skills and areas of interest
- 5.2 Support clients to present themselves effectively to potential employers through telephone and face-to-face interviews
- 5.3 Support clients to use networking opportunities effectively to market themselves to potential employers
- 5.4 Assist client to demonstrate relevant generic and specific employability and work-related skills
6. Maintain records and information system
- 6.1 Document and report information in line with organisation information system requirements
- 6.2 Participate in desktop audit in line with scope of own role and organisation requirements
- 6.3 Ensure records are maintained as required to demonstrate accountability in line with scope of own role and organisation requirements
- 6.4 Ensure documentation aligns with associated system requirements of relevant stakeholder organisations in line with organisation requirements
- 6.5 Maintain confidentiality of client information and records in line with organisation requirements and privacy legislation
- 6.6 Maintain security of hard copy and electronic records
7. Follow up and evaluate services provided
- 7.1 Follow up client in line with organisation policies and procedures
- 7.2 Evaluate client satisfaction with career development services provided
- 7.3 Identify issues or inequities in service delivery
- 7.4 Assist to identify new or improved services where appropriate to enhance service provision and client outcomes
- 7.5 Provide evidence to assist in service promotion and enhancement
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Career aspirations may include, but are not limited to:
Goals and objectives in managing life, learning and work over the life span
Opportunities and options related to career aspirations may include, but are not limited to:
Employment
Training and education
Personal and professional development
Recreation
Life style choices
Career development strategies may include, but are not limited to:
Planned program of learning experiences to develop relevant knowledge, skills and attitudes
Strategies to assist individuals to make informed decisions about their study and/or work options and enable effective participation in working life
Strategies to foster learning and movement within organisations
Action plans to implement visions, goals and objectives
Participation in step by step career development program
Development of identified career competencies and employability skills
Strategies to manage contingencies and unexpected life changes
Employment and career development services may include, for example:
Workplaces
Vocational rehabilitation settings
Career information centres
Adult and community education centres
Recruitment agencies
Curriculum development units
Outplace service settings
Career development service settings
Employment service agents
Schools
TAFEs
Universities
Human resource departments
Client may include, but are not limited to:
Individuals
Groups
Marketing materials may include, but are not limited to:
Career portfolio
Letters and applications to potential employers
Work samples
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Career aspirations may include, but are not limited to:
Goals and objectives in managing life, learning and work over the life span
Opportunities and options related to career aspirations may include, but are not limited to:
Employment
Training and education
Personal and professional development
Recreation
Life style choices
Career development strategies may include, but are not limited to:
Planned program of learning experiences to develop relevant knowledge, skills and attitudes
Strategies to assist individuals to make informed decisions about their study and/or work options and enable effective participation in working life
Strategies to foster learning and movement within organisations
Action plans to implement visions, goals and objectives
Participation in step by step career development program
Development of identified career competencies and employability skills
Strategies to manage contingencies and unexpected life changes
Employment and career development services may include, for example:
Workplaces
Vocational rehabilitation settings
Career information centres
Adult and community education centres
Recruitment agencies
Curriculum development units
Outplace service settings
Career development service settings
Employment service agents
Schools
TAFEs
Universities
Human resource departments
Client may include, but are not limited to:
Individuals
Groups
Marketing materials may include, but are not limited to:
Career portfolio
Letters and applications to potential employers
Work samples
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The person being assessed must provide evidence of Essential Knowledge as well as Essential Skills specified in this unit
This unit is most appropriately assessed in the workplace or a simulated workplace environment under the normal range of work conditions
Assessment should be conducted on more than one occasion to cover a variety of circumstances to establish consistency
Holistic assessment of this unit of competency is encouraged, to ensure application of these skills in conjunction with specific work functions. However, the unit may be delivered and assessed independently
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to:
an appropriate workplace or simulation that realistically reflects the work environment
Method of assessment:
In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The person being assessed must provide evidence of Essential Knowledge as well as Essential Skills specified in this unit
This unit is most appropriately assessed in the workplace or a simulated workplace environment under the normal range of work conditions
Assessment should be conducted on more than one occasion to cover a variety of circumstances to establish consistency
Holistic assessment of this unit of competency is encouraged, to ensure application of these skills in conjunction with specific work functions. However, the unit may be delivered and assessed independently
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to:
an appropriate workplace or simulation that realistically reflects the work environment
Method of assessment:
In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D1999 | CHCCDP402A | Assist clients to plan/access career pathways | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWB07 | CHCECD010 | Provide support to people in career transition | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D298 | CHC42108 | Certificate IV in Career Development | Qualification |
| J026 | CHC42112 | Certificate IV in Career Development | Qualification |
| J025 | CHC42012 | Certificate IV in Employment Services | Qualification |