Qualification Outline

Date retreived
22/07/2026 5:12 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Employment Services

Certificate IV in Employment Services

Qualification
National Code:
CHC42008
State Code:
D297
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
25/03/2011
Approved Date
11/09/2009
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
470
Duration
1 Semester
Current Release Number
1.00
Current Release Date
25/03/2011
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 25/03/2011 Current Approved
Description

This qualification covers workers who provide a range of programs and services to individuals and groups of clients and employers to support them in locating, securing and maintaining suitable employment.

Workers at this level:
Need an understanding of access and equity issues including cultural diversity, Aboriginal and/or Torres Strait Islander and disability issues and to work with local communities in the provision of services
May have limited supervisory responsibilities in the employment services context.

Occupational titles may include, for example:
Client services officer
Employment consultant - job placement
Employment consultant
Employment consultant - training
Employment consultant - case manager
Job search training consultant
Employment consultant - employer marketing and liaison
Training and placement officer

Schedule
Packaging Rules
14 units of competency are required for this qualification, including:
- 7 core units
- 7 elective units

A wide range of elective units is available, including:
- Group A electives which are recommended for culturally aware and respectful practice
- Other relevant electives listed in the qualification outline and grouped to facilitate selection for specific employment services work contexts
- Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
- Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing
1. Core Units

All seven (7) units must be completed

State Code National Code Title Hours Type
D2480 CHCES411A Collect, analyse and apply labour market information 25 Unit of competency
D8381 HLTOHS300B Contribute to OHS processes 30 Unit of competency
D8590 CHCORG405D Maintain an effective work environment 40 Unit of competency
D2482 CHCES415A Monitor and improve contracted employment services 25 Unit of competency
D2313 CHCCOM403A Use targeted communication skills to build relationships 45 Unit of competency
D8570 CHCES311B Work effectively in employment services 45 Unit of competency
D8556 CHCCS400B Work within a relevant legal and ethical framework 50 Unit of competency
2. Group A Elective Units

Two (2) units to be completed
The following table outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.

State Code National Code Title Hours Type
D8283 HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people 30 Unit of competency
D8281 HLTHIR403C Work effectively with culturally diverse clients and co-workers 30 Unit of competency
3. Other Elective Units

FIve (5) units to be completed
The following table outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.

State Code National Code Title Hours Type
D2336 CHCCS412D Deliver and develop client services 20 Unit of competency
D2478 CHCES402B Deliver Australian Apprenticeships services 25 Unit of competency
D2618 CHCNET402A Establish and maintain effective networks 20 Unit of competency
D2479 CHCES404B Promote clients to employers 40 Unit of competency
D2406 CHCDIS408C Support people with disabilities as workers 45 Unit of competency
Replaces
State Code National Code Title Type
S289 CHC40502 Certificate IV in Employment Services Qualification
Replaced By
State Code National Code Title Type
J025 CHC42012 Certificate IV in Employment Services Qualification
VET Info Notes
This training program is a representation of the qualification code CHC42008 taken from the Community Services Training Package CHC08 which should be consulted for full description of requirements. This qualification is the copyright of DEEWR.
1. This is only a model training program created in STARS on 11/9/2009 by VET Teaching & Learning, Dept of Education & Training.

Entry Requirements

Not Applicable

Traineeships and Apprenticeships
(TR09770) EMPLOYMENT SERVICES (LEVEL 4) Traineeship