Unit of competency Outline

Date retreived
22/07/2026 7:03 AM AWST

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Maintain an effective work environment

Maintain an effective work environment

Unit of competency
National Code
CHCORG405D
State Code
D8590
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
05/08/2014
Field of Education
120505 - Work Practices Programmes
Original Release Date
05/08/2014
Nominal Hours
40
Description
DescriptorThis unit describes the knowledge and skills required to meet individual responsibilities within a work group
Notes
Elements and Performance Criteria
1. Work to achieve identified outcomes
  • 1.1 Define and agree own work roles and responsibilities with appropriate people
  • 1.2 Develop and implement work plans to ensure:
  • desired outcomes are achieved
  • objectives are met
  • agreed timeframes are met
  • compliance with relevant guidelines and procedures
  • contingencies are managed
  • duty of care responsibilities are met
  • ethical practice
  • the work of the organisation is promoted
  • 1.3 Where appropriate to work role, incorporate understanding of relevant legislation and awards into workplace practices and decisions
  • 1.4 Where relevant to work role, provide unpaid workers and others with appropriate training, briefing and supervision
  • 1.5 Where problems arise in meeting work plans, take appropriate action to re-negotiate or seek assistance
2. Establish and maintain appropriate work relationships
  • 2.1 Use effective communication and interpersonal skills to ensure all workplace interactions contribute to achievement of organisation objectives and promotion of the community services industry
  • 2.2 Demonstrate consideration of the full range of individual and cultural differences in workplace relations
  • 2.3 Deal with any issues related to well being of work colleagues promptly and in accordance with organisation procedures
  • 2.4 Handle potential and actual conflicts in the workplace to minimise disruption
3. Facilitate operation of the workgroup
  • 3.1 Actively participate in all team processes to ensure team objectives are met
  • 3.2 Ensure individual responsibilities within team are achieved to identified standards and timeframes
  • 3.3 Appropriately inform individuals for whom you are responsible of workplace performance standards
  • 3.4 Develop and use range of own skills and knowledge as required to enhance team performance
  • 3.5 Apply appropriate effort to maximise effective communication and to ensure resolution of issues within the team and conflict
4. Review and develop own performance
  • 4.1 Regularly monitor own performance against workplans, organisation objectives and client needs
  • 4.2 Seek out and access opportunities for formal and informal development of skills and knowledge to optimise performance
No information
No information
Replaces
State Code National Code Title Type
S3222 CHCORG5B Maintain an effective work environment Unit of competency
D2627 CHCORG405C Maintain an effective work environment Unit of competency
Replaced By
State Code National Code Title Type
WC954 CHCORG405E Maintain an effective work environment Unit of competency