Unit of competency Outline
Date retreived
22/07/2026 7:03 PM AWST
22/07/2026 7:03 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Conduct individual assessment
Conduct individual assessment
Unit of competency
National Code
CHCICS403A
CHCICS403A
State Code
D2570
D2570
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
17/07/2014
Field of Education
090501 - Social Work
Original Release Date
17/07/2014
Nominal Hours
50
Description
DescriptorThis unit describes the knowledge and skills required by the worker to conduct an appropriate service specific individual assessment as a basis for providing support within the context of aged care, home and community care or disability services work
Notes
Elements and Performance Criteria
1. Prepare for the assessment
- 1.1 Identify the need for assessment based on organisation policy and procedure
- 1.2 Identify appropriate assessment tools and/or processes according to organisation policy and procedures
- 1.3 Clarify purpose and scope of assessment
- 1.4 Identify assessment requirements that are outside job scope and refer to an appropriate person
- 1.5 Organise appropriate time and place for the assessment with the client being assessed
- 1.6 Clarify whether client wants others present at the assessment and if interpreter is needed
- 1.7 Obtain consent from the client where required by organisation policy and procedure
2. Conduct individual assessment
- 2.1 Inform client of the purpose and process of the assessment
- 2.2 Confirm client's understanding of the purpose and process of assessment
- 2.3 Provide a suitable and comfortable environment for the assessment
- 2.4 Comply with the guidelines when conducting the assessment
- 2.5 Conduct assessment in a fair manner
- 2.6 Identify client's level of comfort with the assessment process and continue or suspend the assessment process as necessary
- 2.7 Record assessment results according to defined guidelines
3. Interpret and report on assessment results within scope of the job role
- 3.1 Interpret assessment results according to defined guidelines
- 3.2 Prepare assessment report based on guidelines and organisation policy and procedures
- 3.3 File assessment report based on guidelines and organisation policy and procedures
4. Provide assessment feedback and information
- 4.1 Provide feedback on outcome of assessment to the client according to organisation policy and procedure
- 4.2 Provide assessment information to others according to client consent requirements and organisation policy and procedure
5. Reflect on own practice
- 5.1 Undertake self-evaluation in conjunction with supervisor and/or peers
- 5.2 Provide and receive open and evaluative feedback to and from co-workers
- 5.3 Actively seek feedback and accept it non-defensively
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Need for assessment may include:
Time requirement, including
admission/entry
annual
biannual
Variation in a persons circumstances and/or condition
Need for a specific service
Assessment tools may include:
Domain based assessment
Norm based assessment
Competency based assessment
Fair manner may be subject to influences such as:
A person's comprehension of assessment requirement due to:
language difference
values difference
cultural difference
cognitive impairment
nature of disability
Provision of adequate time for the person's response
Provision of an appropriate environment
Provision of appropriate communication support / devices
Psychological needs may include:
Freedom from undue stress
A sense of control
Self-esteem
Self-determination
Acceptance of disability
Personal identity
Sense of belonging
Life stage acceptance
Veteran/War widow related issues
Spiritual needs may include:
Formal and informal religious observance
Need for privacy and an appropriate environment to reflect and/or participate in spiritual activities
Ceremonial observances
Cultural needs may include:
Dress and dietary observance
Ceremonial and festive observances
Need for continued interaction with cultural community
Sexuality and identity needs may include:
Love and affection
Touch
Physical appearance
Need for privacy and discretion
Access to assistive/protective devices
Appropriate communication and relationship building processes may include:
Courtesy
Empathy
Non-judgemental approach
Observing and listening
Respect for individual differences
Cross-cultural communication
Support networks may include:
Advocates
Family members
Carers
Friends
Clergy/pastoral care provider
Veteran's/War widow organisations
Community networks may include:
Ethno-specific organisations
Clubs
Community centres
Support groups
Sport and recreational groups
Community welfare groups
Voluntary organisations
Veteran's/War widows organisations
Appropriate person may include:
Supervisor
Health professionals (registered nurse, doctor, social worker, diversional therapist, psychologist)
Sex therapist
Clergy/pastoral care provider
National association of loss and grief
Palliative care association
Special associations providing support services to individuals with specific health problems/disorder
Support group
Veteran's/war widows organisations
Report may include:
Verbal:
telephone
face-to-face
Non-verbal (written):
progress reports
case notes
incident reports
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Need for assessment may include:
Time requirement, including
admission/entry
annual
biannual
Variation in a persons circumstances and/or condition
Need for a specific service
Assessment tools may include:
Domain based assessment
Norm based assessment
Competency based assessment
Fair manner may be subject to influences such as:
A person's comprehension of assessment requirement due to:
language difference
values difference
cultural difference
cognitive impairment
nature of disability
Provision of adequate time for the person's response
Provision of an appropriate environment
Provision of appropriate communication support / devices
Psychological needs may include:
Freedom from undue stress
A sense of control
Self-esteem
Self-determination
Acceptance of disability
Personal identity
Sense of belonging
Life stage acceptance
Veteran/War widow related issues
Spiritual needs may include:
Formal and informal religious observance
Need for privacy and an appropriate environment to reflect and/or participate in spiritual activities
Ceremonial observances
Cultural needs may include:
Dress and dietary observance
Ceremonial and festive observances
Need for continued interaction with cultural community
Sexuality and identity needs may include:
Love and affection
Touch
Physical appearance
Need for privacy and discretion
Access to assistive/protective devices
Appropriate communication and relationship building processes may include:
Courtesy
Empathy
Non-judgemental approach
Observing and listening
Respect for individual differences
Cross-cultural communication
Support networks may include:
Advocates
Family members
Carers
Friends
Clergy/pastoral care provider
Veteran's/War widow organisations
Community networks may include:
Ethno-specific organisations
Clubs
Community centres
Support groups
Sport and recreational groups
Community welfare groups
Voluntary organisations
Veteran's/War widows organisations
Appropriate person may include:
Supervisor
Health professionals (registered nurse, doctor, social worker, diversional therapist, psychologist)
Sex therapist
Clergy/pastoral care provider
National association of loss and grief
Palliative care association
Special associations providing support services to individuals with specific health problems/disorder
Support group
Veteran's/war widows organisations
Report may include:
Verbal:
telephone
face-to-face
Non-verbal (written):
progress reports
case notes
incident reports
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to:
appropriate workplace where assessment can take place
relevant organisation policy, protocols and procedures
Method of assessment may include:
Observation in the workplace
Written assignments/projects
Case study and scenario analysis
Questioning
Role play simulation
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to:
appropriate workplace where assessment can take place
relevant organisation policy, protocols and procedures
Method of assessment may include:
Observation in the workplace
Written assignments/projects
Case study and scenario analysis
Questioning
Role play simulation
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVC71 | CHCCCS005 | Conduct individual assessments | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D278 | CHC40108 | Certificate IV in Aged Care | Qualification |
| D324 | CHC52008 | Diploma of Community Services (Case management) | Qualification |
| D280 | CHC40308 | Certificate IV in Disability | Qualification |
| J013 | CHC40312 | Certificate IV in Disability | Qualification |
| J025 | CHC42012 | Certificate IV in Employment Services | Qualification |
| J012 | CHC40212 | Certificate IV in Home and Community Care | Qualification |